Senior Business Development Manager (m/f/d)

As Senior Business Development Manager, your primary responsibility is to drive new business and grow revenue by acquiring and managing retail & ecommerce clients who need fast, reliable, and integrated shipping solutions. You will play a key role in expanding Shipcloud's presence in the market, building long-term relationships with high-profile ecommerce businesses, and influencing the future of parcel logistics.Your Impact

• You will directly contribute to Shipcloud's growth and market leadership across Europe.
• Your expertise and relationships will help establish strategic partnerships that fuel long-term business success.
• By identifying and solving client pain points, you will improve ecommerce operations for retailers and drive higher customer satisfaction.
• Your proactive approach will help shape and improve our sales processes, contributing to the transformation of our organization.

Key Responsibilities:

• Identify and acquire new ecommerce and retail clients across Benelux / Germany.
• Build, manage, and grow a strong sales pipeline through outbound prospecting, networking, and partnerships.
• Conduct consultative sales conversations to uncover client needs and tailor solutions.
• Present and demo Shipcloud's platform.
• Negotiate contracts and close deals that drive revenue growth.
• Collaborate closely with Marketing, Product, and Operations to ensure client success.
• Act as a trusted logistics advisor to ecommerce businesses, understanding their delivery, returns, and customer experience challenges.
• 5+ years of B2B sales experience in SaaS, shipping, or logistics services, ideally selling into ecommerce businesses.
• Large professional network within the ecommerce and fulfilment space.
• Deep understanding of ecommerce operations: checkout, delivery expectations, returns management, and customer behavior.
• Familiar with ecommerce platforms (Shopify, WooCommerce, Magento, PrestaShop, etc.).
• Skilled in consultative selling and problem-solving.
• Strong technical understanding to demo platforms and explain integrations.
• Strong pipeline management skills.
• Comfortable with outbound prospecting: LinkedIn, email outreach, cold calling.
• Entrepreneurial mindset, highly driven by growth, results, and customer satisfaction.
• Fluent in Dutch/German; proficient in English.
• Be part of a dynamic, fast-growing organization in transformation.
• Take ownership and help build processes that drive real change.
• Work with an international team passionate about logistics, ecommerce, and technology.
• Attractive compensation, bonuses, and growth opportunities.

Peer Borgmann
Head of Business development