Customer Service Team Leader (m/f/d)

There Are Your Tasks

• Maintain and develop strong customer relationships
• Oversee and manage the entire Technical Advisor and Service Engineer team
• Manage and follow up on customer inquiries
• Expand the business regarding spare parts, warranties, and services
• Distribute and manage service contracts
• Support service and spare parts planning
• Collaborate with the Head of Customer Service to plan stock, turnover, and investments

What You Bring With You

• Technical and commercial education with leadership experience
• Profound experience - a Minimum of 3 years in a similar role
• Initiative in visualizing, organizing, and successfully delivering projects in both individual and collaborative settings
• Negotiation and conflict resolution skills
• Ability to communicate across all staff levels
• Fluency in English (written and spoken), French and Arabic is considered an advantage
• Knowledge of MS Office

Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Lucia Saez Planas.

One Passion. Many Opportunities.

The Company

Location

Liebherr Maroc Sarl

Boulevard de la Chimie

20590 Casablanca

Morocco (Ma)

Contact

Lucia Saez Planas

+49 381 6006 3717