Assistant Director, Graduate Admissions Technology Lead

For more than 150 years, the School of the Art Institute of Chicago (SAIC) has been a leader in educating the world’s most influential artists, designers and scholars. Located in downtown Chicago with a fine arts graduate program consistently ranking among the top four graduate fine arts programs in the nation by U.S. News and World Report, SAIC provides an interdisciplinary approach to art and design as well as world-class resources, including the Art Institute of Chicago Museum, on-campus galleries and state-of-the-art facilities. SAIC’s undergraduate, graduate and post-baccalaureate students have the freedom to take risks and create the bold ideas that transform Chicago and the world—as seen through notable alumni and faculty such as Michelle Grabner, David Sedaris, Elizabeth Murray, Richard Hunt, Georgia O’Keeffe, Cynthia Rowley, Nick Cave, and LeRoy Neiman.

Please click on the links below to view our competitive, comprehensive benefits package:  

• Hiring Range
• Benefits
• PTO Overview  
• Job Classification: Full Time Salaried Staff
• Grade Level: 7

Basic Function:

Counsels prospective students, applicants, and admitted students. Initiates and lead the graduate department on technological aspects of Salesforce, Slideroom and other Graduate platforms. Answers graduate inquiries (print and electronic). Assists in entire graduate review process.

Primary Duties And Responsibilities:

• Interviews and counsels prospective graduate and certificate students.
• Acts as primary trainer for all admissions counselors on technology initiatives not limited to application review: Salesforce, Slideroom and Peoplesoft.
• Responds to any graduate inquiries (telephone, mail, e-mail and /or walk-in) along with the both the Assistant Director and the Director of Graduate Admissions.
• Participates in recruitment events on and off campus.
• Serves on committees and represents Grad department for all technological applications including CRM platforms, portal planning and new software launches.
• Schedules and books travel for off campus and out-of-state recruitment events. Books off-site venues for events on the road. Recruits faculty to participate in off-campus events.. 
• Schedules and coordinates equipment and facility reservations for the graduate and certificate admissions reviews.
• Assists the Director of Graduate Admissions in admissions reviews for all graduate certificate programs.
• Liaises with other departments as necessary.
• Directly oversees daily operations of Graduate Admissions in the absence of the Director of Graduate Admissions.
• Performs other duties as assigned by the Director of Graduate Admissions and other Director of Operations.

Qualifications:

• Master’s Degree required, in an area of Visual Arts, Design or equivalent highly preferred.
• Minimum 1-2 years of prior college admissions, recruitment, student affairs experience or 2-3 years of comparable experience in the transferable areas of hospitality, sales, or customer service required.
• Minimum 1-2 years experience working with a CRM platform required. Specifically Peoplesoft, Google suite, Slate, Salesforce, or Slideroom highly preferred.
• Minimum 1-2 years of administrative experience calendaring, correspondence, supporting leaders, working cross departmentally highly preferred.
• Demonstrate strong organizational skills and excellent written, oral and interpersonal skills.
• Evening and weekend work, travel and a valid drivers license will be required.

UNION: This position is part of a bargaining unit represented by AFSCME Council 31. 

About The Organization

The Art Institute of Chicago is an equal opportunity, equal access employer fully committed to achieving a diverse and inclusive workplace. We believe in a staff culture that benefits from a wide range of experience, backgrounds, and career paths, and we encourage nontraditional candidates to apply.

The Art Institute of Chicago is an Equal Opportunity Employer that recruits, hires and promotes qualified individuals without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, veteran status or citizenship. The Institute complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact the Department of Human Resources at apply_help@artic.edu.