Regional Director- Afterschool & Day Camp

Regional Director- Afterschool & Day Camp

• Department: Child Development: Early Education
• Employment Type: Full Time
• Location: East Boston YMCA
• Reporting To: Bexi Perez
• Compensation: $70,000 - $85,000 / year

Description

Under the direction of the Senior Association Director of Youth development, the Regional Director is responsible on a daily basis for creating a transformative Y Experience for our students, families, staff, school and partners. The Regional Director must be able to lead and manage people to execute exemplary customer service, high quality programs and clean, well-maintained center/school spaces. The Regional Director must be or become a subject matter expert and innovator in the core programs of the Y including but not limited to: MA Quality Rating & Improvement System, ensure compliance with MA program licensing and regulations and improvement of net-promoter scores. 

The Regional Director will support the successful executive of the YMCA of Greater Boston’s strategic imperatives to be a charity, partner and employer of choice for years to come. Innovation will be a key area of growth for the Regional Director, and the employees they supervise, through coaching, demonstrating and coaching others in Design Thinking. 

Key Responsibilities

In accordance with the policies, by-laws and constitution of the YMCA of Greater Boston, the Regional Director is the lead in driving the Y experience in their assigned programs and schools. The Regional Director will create a transformative Y Experience that builds loyal participants and families, energizes employees, engages school partners and licensures, inspires donors and stimulates program growth and innovation. 

The Regional Director will ensure success in the following areas of responsibility to support a strong Y Experience: 

• Performance Achievement – Ultimately accountable for the performance of their team. Directly responsible for hiring, coaching and managing all direct reports and ensuring compliance with association hiring practices for all positions within their organizational structure. Conducts quarterly connections with direct reports to ensure progress with OKRs, ability to work well with others and discuss career development.  
• Program Enrollment, Growth and Experience - Drives program enrollment and growth while ensuring a high-quality and transformative Y Experience as demonstrated by EEC AND DPH progression, net-promoter scores, licensure compliance and other experience metrics. 
• Marketing – Leads youth development team in executing on all aspects of association marketing strategies and campaigns. Regularly promotes Y programs through local media outlets, social media and events. 
• Youth Development – Leads Directors to ensure high quality programming through developmentally appropriate practice, curriculum implementation, and family engagement. 
• Compliance – Ensures accountability and compliance with all regulatory requirements in after school, camp, summer learning, and food programs. 
• School engagement – With the support and guidance of the Senior Association Director of Youth development, the Regional Director enhances the Y’s reputation in the assigned school districts by engaging their school partners and other community based organizations that are invested in strengthening the development of youth. 
• Facility Management - Ensures that the program environment is well maintained, safe and clean, following licensure guidelines and practices. Ensure program staff are conducting daily walk-throughs of indoor and outdoor spaces. Reports and follows up with center and/or school staff to address any deficiencies and safety hazards. 
• Fiscal management – Assists with the development of an annual budget according to association instructions and ensures successful execution to the plan. Works with all direct reports to identify growth opportunities, forecasting on a monthly basis, and address financial deficiencies on timely basis. 
• Center collaboration – Collaboratively works with the Executive Director of assigned centers and the Senior Executive Directors to ensure a positive experience for children and parents participating in the programs and a strong working relationship between center operations and youth development. 
• Board development – Supports the assigned Center Executive Directors and Senior Association Director of Youth development through sharing and presenting youth development updates, successes and outcomes, as requested. 
• Financial development –Supports center fundraising campaign, engages staff and families to meet quarterly and annual goals 
• Trends- Stays current on trend identification and implications for youth development in the following areas: 
• Service area demographics 
• Competitive analysis and external environment changes 
• Changes to school principals, assigned licensures, and regulatory changes 
• Developmentally appropriate practices 
• Trauma informed programming 
• Family engagement and 
• Other programs and initiatives operated by the association 

 In addition, the Regional Director shall participate in all meetings as requested and will asked to lead association-wide initiatives and other assigned duties.  

Outcomes and position expectations: 

• Successful Strategic Plan metrics, Net-Promoter Scores and Objectives and Key Results (OKRs). 
• The Regional Director will be seen as a subject matter expert and an innovator in the youth development business and programs at the YMCA: after school, camp, and trauma informed programming. 
• Operating practices and systems are in place and consistently implemented for: 
• Program enrollment and growth 
• Program area cleanliness 
• Overall youth and family experience 
• Timely action planning is in place for individual programs that have performance concerns. 
• Is visible in the assigned school districts, schools, and with local community based partners and the Y is seen as a catalyst for positive change. 
• Full-time staff have a development plan and are making progress toward goals. 
• Identification of development opportunities for their direct reports and high potential leaders. 
• Youth development staff are achieving (at minimum) metric targets and producing meaningful qualitative results. This includes net-promoter scores, licensure compliance and other experience metrics. 
• A collaborative and strong working relationship between center operations and youth development. 

 

Skills, Knowledge And Expertise

Education/Experience: 

• Bachelor’s degree in Early Education/Education, Human Services, Business, Social Services, or relevant field of study preferred. 
• Multi-Lingual Preferred 
• Extensive experiences working with underserved populations required. 
• Must have a demonstrated record of accomplishment in the areas of youth development, program growth, grant implementation and reporting, licensing compliance, fiscal management, community engagement and staff development. 
• Expertise in camp, before and after school, early education, Trauma Informed Care & enrollment or Trauma Informed Care & curriculum. Experience with ACA accreditation preferred. 
• Has multiple years of a proven track record in driving solid fiscal management. 
• Programs must be achieving key metrics and producing meaningful qualitative results including by EEC progression, net-promoter scores, licensure compliance and other experience metrics. 
• Superior Communication skills - both written and verbal. 
• Must have a thorough understanding of the nature of the YMCA movement, volunteers and staff in the accomplishment of the YMCA goals, objectives and mission in the community. 
• Possess a concern for detail and accuracy and have the ability to delegate responsibility. 
• Must be highly motivated and possess a positive attitude towards the YMCA, character development and our mission. 
• Experience in and/or willingness to learn Design Thinking. 

 

Benefits

Why work at the Y? The YMCA of Greater Boston is an incredible place to have a fulfilling career or enjoy part-time employment — all while we are supporting and strengthening our communities, because our community is our cause. When you join us in your career here, you can look forward to:  

• Developing your leadership skills in a caring, challenging & diverse working environment. 
• Exploring a wide range of opportunities as you learn new skills and functions. 
• Shaping the future of young children while making a difference each day for our communities and each other. 
• Engaging in YMCA career training programs and working alongside those who have the same passion. 
• A healthy work/life balance 
• Comprehensive benefits including: 
• FREE YMCA Membership for you. 
• Discount on Specialty Programs like Personal Training and Swimming Lessons. 
• Discounted or FREE family membership. 
• Robust Retirement Plan up to 10%. (see eligibility requirement) 
• Health, Dental, and Vision Benefit Package. 
• Vacation and Sick Time (PT receive sick time)