Director, Privacy and Compliance

Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. To learn more about Maven, visit us at mavenclinic.com. 

An award-winning culture working towards an important mission –  Maven Clinic is a recipient of over 30 workplace and innovation awards, including: 

• Fortune Change the World (2024)
• CNBC Disruptor 50 List (2022, 2023, 2024) 
• Fortune Best Workplaces for Millennials (2024)
• Fortune Best Workplaces in Health Care (2024)
• TIME 100 Most Influential Companies (2023)
• Fast Company Most Innovative Companies (2020, 2023)
• Built In Best Places to Work (2023)
• Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024)
• Great Place to Work certified (2020, 2021, 2022, 2023, 2024)
• Fast Company Best Workplaces for Innovators (2022)
• Built In LGBTQIA+ Advocacy Award (2022)

Maven is seeking an experienced Director of Privacy and Compliance to provide strategic leadership across our cross-functional privacy and compliance initiatives, supporting our rapid growth both in the U.S. and abroad.  Reporting to the General Counsel, this position will be critical to our ability to scale Maven’s unique virtual care model while adhering to applicable regulations and advising business stakeholders on compliance matters. We need a forward-thinking, collaborative and optimistic leader who can help us solve the many complex issues that surface working across different healthcare populations while managing hyper-growth. Excited to build processes? Ready to scale a team? Come join us! 

As Director, Privacy and Compliance at Maven, you will: 

• Lead the development, implementation, and management of an effective enterprise compliance program.
• Lead cross-functional compliance initiatives across Finance, People, Marketing, Product, and other teams, while coordinating and leading Maven’s Compliance Committee.
• Develop comprehensive privacy and compliance solutions covering provider credentialing, quality assurance, network management, CMS, state healthcare regulations, cross-border requirements, and data protection frameworks.
• Design and execute a company-wide risk assessment and management system, while overseeing all compliance audits, investigations, and regulatory inquiries.
• Create and implement compliance policies and procedures to support Maven’s growth in the United States and abroad.
• Lead compliance investigations, develop corrective action plans, and advise leadership on appropriate mitigation and remediation strategies.
• Serve as a subject matter expert and strategic advisor to leadership and business stakeholders on complex compliance matters, establish strong collaboration channels and relationships across our teams, and interface with external regulators as necessary.
• Define long-term compliance strategy and vision for global scalability while monitoring regulatory developments and industry best practices.
• Analyze regulatory standards and publications to provide actionable insights and strategic compliance guidance to stakeholders.
• Develop compliance training programs, executive dashboards, and monitoring systems to identify gaps and validate program effectiveness.

We’re looking for you to bring: 

• 10+ years healthcare privacy and compliance experience, with demonstrated experience developing and managing compliance programs in a regulated industry, and experience leading compliance audits, investigations, and risk assessments
• Experience with: 
• Managed care and/or government programs
• Working with regulatory agencies and/or payors
• Leading healthcare, corporate, and commercial audits and certifications (NCQA & HITRUST a plus)
• Interacting and presenting to executive leadership
• In-depth knowledge of relevant regulations (e.g., HIPAA, GDPR, CCPA) and industry standards
• Strong project management and cross-functional collaboration skills
• Strong leadership and managerial skills with ability to motivate a team of compliance associates
• Thought leadership, ability to synthesize complex information, strong organizational and project management skills, and attention to detail 
• A positive, optimistic leadership style and collaborative mindset

Helpful Experiences And Skills:

• Experience in telehealth or digital health
• JD Degree (Bar admission not required)
• Global compliance experience
• Professional compliance certifications (e.g., CCB, CHC, HCISPP or CIPP)

This role requires active work authorization in the US.  

The base salary range for this role is $180,000-$215,000 per year. You will also be entitled to stock options and benefits. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset

Maven embraces a flexible hybrid work model. This role is open to candidates based in the New York Metropolitan area. For those in our New York City office, we encourage in-person collaboration by requiring team members to work onsite three days a week  (Tuesday, Wednesday, Thursday). This policy aims to balance remote work flexibility with the benefits of face-to-face interaction.

At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams.

Benefits That Work For You

Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits:

• Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics.
• Whole-self care through wellness partnerships
• Hybrid work, in office meals, and work together days 
• 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+)
• Annual professional development stipend and access to a personal career coach through Maven for Mavens
• 401K matching for US-based employees, with immediate vesting

These benefits are applicable to Maven Clinic Co., US-based, full-time employees only. 1099/Contract Providers are ineligible for these benefits. 

Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g jsmith@mavenclinic.com). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: security@mavenclinic.com. For general and additional inquiries, please contact us at careers@mavenclinic.com.