Sr. Partner Solutions Engineer

Company Description

LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.

Join us to transform the way the world works.

Job Description

Hiring Team Description:

A Partner Solutions Engineer would have deep expertise in LinkedIn’s API products and technical solutions. You will develop strong relationships with internal stakeholders to launch new API products and help enterprise partners integrate. You will be responsible for enterprise partners CSAT, program health, and monthly enterprise partner operations review. You may drive adoption of LI’s API products in the marketplace by managing a portfolio of high touch enterprise partners or lead product adoption across a broad base. You will understand feature gaps in API, product, or partner offering and explore solutions to address gaps and drive client success.

This role will be based in San Francisco, CA.

At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.

Responsibilities:

• Act as the technical subject matter expert and solution engineer for enterprise partners.
• Identify, drive and optimize the user experience, engagement and business growth for partners leveraging LI API products
• Understand enterprise partner’s product adoption progress and consult product and engineering teams to accelerate LinkedIn best practices.
• Understand and document enterprise partner’s technical implementation.
• Facilitate enterprise partners with onboarding, provide technical development and coding support, and provide guidance to partners during testing and pre-launch activities.
• Build relationships with the technical teams and decision-makers at enterprise partners.
• Understand enterprise partner's platform architecture and become a consultant to engineering leadership to help these partners build scalable integrations through best practices adoption.
• Act as a technical partner providing program management to ensure partner success.
• Act as a technical partner to BD & Product teams to support new and existing enterprise partners.
• Design effective launch programs with enterprise partners to ensure that new products and feature releases are tested before broad-scale deployment.
• Ensure existing new enterprise partners brought into the ecosystem by BD are successfully adopting new products.
• Be the voice of our enterprise partners back to LinkedIn.
• Drive product improvements & platform best practices by contributing to Voice of enterprise partners back to LinkedIn’s lines of businesses.

Qualifications

Basic Qualifications:

• BS (or higher, e.g., MS, or PhD) in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent technical experience.
• 2+ years of industry experience.

Preferred Qualifications:

• BS and 5+ years of relevant work experience, MS and 4+ years of relevant work experience, or PhD and 2+ years of relevant work experience.
• Exceptional written, presentation and oral communication skills, and the ability to create and present solutions to partners.
• Experience integrating enterprise services, either as a consumer or a provider
• Experience managing external partners/customers and working with product, business development and engineering
• Experience working in highly collaborative environments
• Experience in one or more of the following: Enterprise Architecture, SaaS Integration, API Management, PaaS and IaaS
• UNIX scripting experience

Suggested Skills:

• Enterprise Architecture
• SaaS Integration
• API Management
• PaaS/IaaS
• UNIX Scripting

You will Benefit from our Culture: 

We strongly believe in the well-being of our employees and their families. That is why we offer generous health and wellness programs and time away for employees of all levels.   

LinkedIn is committed to fair and equitable compensation practices.   

The pay range for this role is $125,000 to $206,000. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor.   

The total compensation package for this position may also include annual performance bonus, stock, benefits and/or other applicable incentive compensation plans. For more information, visit https://careers.linkedin.com/benefits. 

Additional Information

Equal Opportunity Statement

We seek candidates with a wide range of perspectives and backgrounds and we are proud to be an equal opportunity employer. LinkedIn considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

LinkedIn is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. Our goal is to foster an inclusive and accessible workplace where everyone has the opportunity to be successful.

If you need a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, connect with us at accommodations@linkedin.com and describe the specific accommodation requested for a disability-related limitation.

Reasonable accommodations are modifications or adjustments to the application or hiring process that would enable you to fully participate in that process. Examples of reasonable accommodations include but are not limited to:

• Documents in alternate formats or read aloud to you
• Having interviews in an accessible location
• Being accompanied by a service dog
• Having a sign language interpreter present for the interview

A request for an accommodation will be responded to within three business days. However, non-disability related requests, such as following up on an application, will not receive a response.

LinkedIn will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by LinkedIn, or (c) consistent with LinkedIn's legal duty to furnish information.

San Francisco Fair Chance Ordinance ​

Pursuant to the San Francisco Fair Chance Ordinance, LinkedIn will consider for employment qualified applicants with arrest and conviction records.

Pay Transparency Policy Statement ​

As a federal contractor, LinkedIn follows the Pay Transparency and non-discrimination provisions described at this link: https://lnkd.in/paytransparency.

Global Data Privacy Notice for Job Candidates ​

Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.