Digital Media Investigator

Job Description

The New York City Department of Correction (DOC) is an integral part of the City’s evolving criminal justice system, participating in reform initiatives and strategies aimed to move the City towards a smaller jail system without compromising public safety. The DOC is responsible for maintaining a safe and secure environment for our employees, visitors, volunteers, and people in our custody. Importantly, safe jails enable DOC to provide people in custody with the tools and opportunities they need to successfully re-enter their communities. The DOC operates facilities and court commands across the five boroughs with more than 7,500 diverse professionals and knowledgeable experts.

The New York City Department of Correction (DOC) provides for the care, custody, and control of persons accused of crimes or convicted and sentenced to one year or less of jail time. The Applicant Investigation Unit (AIU) performs an indispensable function within NYCDOC and is essential to DOCs efforts in conducting thorough background investigations on potential correctional officer candidates via various investigative means and practice. NYCDOC Applicant Investigation Unit is seeking a Confidential Digital Media Investigator who shall fulfill an integral investigative function. Due to the constant evolution of digital platforms, the ideal candidate must possess strong internet research skills, be tech and cyber savvy and utilize their skillsets to scour an individual’s digital presence for content relevant to the goals of the investigation such as alternate or linked accounts and profiles using advanced search tools, and techniques. Additionally, the desired investigator should have excellent report writing skills, be detail oriented, highly organized and maintain confidentiality during and in relation to the investigative process of the correction officer candidate. Under general supervision, with considerable latitude for independent assessment of content, the identified Confidential Digital Media Investigator will be responsible for tasks including but not limited to the following:

- Conduct investigative interviews;
- Identify and review posts and photos relating to illegal activity, gang membership and /or affiliation or drug use;
- Identify and review posts relating to objectionable content (e.g. racist or sexist content);
- Identify and review posts supporting or discrediting past education and employment;
- Review social media forums for verbiage;
- Search and or identify undisclosed profiles and names associated with targeted individual;
- Prepare detailed, comprehensive investigative reports;
- Exercise discretion and confidentiality;
- Work closely with investigative counterparts within AIU;
- Conduct investigative research including internet sources and database records;
- Assist in pre-employment due diligence;
- Maintain investigative content and records;

Preferred Skills
- Knowledge of Microsoft Office, Excel, Google, Word, and Outlook;
- Proficient in search of public databases;
- Strong familiarity with socially driven digital platforms;
- Communicate effectively;
- Assess, troubleshoot and problem-solve creatively;
- Work well independently as needed;
- Actively participate in team based assignments;
- Multitask and perform efficiently in a fast paced work environment;
- Meet time sensitive deadlines;
- Detail oriented and organized;
- Adhere to restrictions;
- Adhere to the chain of command;

INVESTIGATOR (DISCIPLINE) (DOC - 31164

Qualifications

1. A four-year high school diploma or its educational equivalent and four years of satisfactory full-time experience in one or more of the fields of accounting, auditing, correction administration, criminal justice administration and planning, forensic science, inspection, investigation, law enforcement, personnel administration, police science, and security, or in a major operational area of the agency in which the appointment is to be made; or

2. A baccalaureate degree from an accredited college; or

3. Education and/or experience equivalent to "1" or "2" above.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.