Product Marketing Co-op (Spring 2026)

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying.

This is a 6-month co-op (January 5th-June 26th, 2026) out of our Boston, MA headquarters. 

Our customers aren’t simply special. To us, they are our lifeblood. They put their livelihood on the line every day to make their dreams come true. Our customers are inspired and inspiring. We have helped over 135,000 of them grow and yet we have millions more people to serve and work to do to get there.

As a Product Marketing Co-op supporting Klaviyo Service, you’ll help shape how brands deliver personalized, connected experiences across every touchpoint. Klaviyo Service is our new suite of customer experience products—including Customer Hub, Customer Agent, and Helpdesk—built to bring marketing and service together in one platform. You’ll collaborate with product, design, and go-to-market teams to bring new features to market, strengthen our story, and show how service drives growth.

If you’re excited to help build the future of customer experience for growing brands, this role is for you.

How you will make an impact:

• Develop a deep understanding of customer segments—their needs, pain points, and key personas—to inform messaging and go-to-market strategy.
• Support go-to-market programs that drive awareness, adoption, and revenue growth for Klaviyo Service.
• Collaborate across product, design, and marketing to bring new features to market through clear, customer-focused storytelling.
• Craft messaging, positioning, and proof points that show how Klaviyo Service helps brands deliver more personalized, connected customer experiences.
• Create enablement materials and sales resources that help teams sell confidently and consistently.
• Partner cross-functionally to gather feedback, identify opportunities, and continuously refine our narrative and assets.

Who You Are:

• Undergraduate student graduating between May 2027 and May 2028 pursuing a degree in Marketing, Business Administration, Advertising, or a related field
• A curious, detail-oriented, and visionary thinker who can connect ideas to create powerful solutions.
• A dynamic, technical, and empathetic individual who enjoys delving into details, transforming knowledge into compelling narratives, and prioritizing the customer.
• Interested in the intersection of marketing, service, and product—and how technology and AI can transform customer experience.
• A strong communicator who can turn complex information into clear, engaging stories.
• Analytical, creative, and customer-obsessed.

We’d love to hear from you if you:

• Have had a prior internship or co-op experience in product marketing

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.

Please see the independent bias audit report covering our use of Covey here

Massachusetts Applicants:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.

In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Please visit Klaviyo Rewards to find out more about our Total Rewards package.

Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.

Base Pay Range For US Locations:$30—$30 USD

Get to Know Klaviyo

We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.

AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. 

Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.

IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. You can find our Job Applicant Privacy Notice here.   By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.  If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here.