IT Project Manager (D365) | Mon - Fri | Balcatta Support Centre

Company Description

Do you have a passion for shaping and influencing company culture? If so, we want you to join our team! 

Job Description

Sodexo is a leading provider of operations, maintenance, and refurbishment services for non-process infrastructure, catering to clients in the mining and oil & gas sectors across Western Australia. We play a crucial role in supporting the resource sector by delivering high-quality catering, hospitality, and facilities maintenance services, ensuring seamless operations for our clients.

We are seeking an experienced IT Project Manager (D365) to join our team in a key role responsible for leading and overseeing the successful delivery of Microsoft Dynamics 365 projects across the organisation.

This position requires a blend of project management expertise, D365 knowledge, and effective leadership to drive successful outcomes.

This role involves strategic planning, effective resource management, and collaboration with cross-functional teams to ensure the delivery of high-quality D365 solutions. The Project Manager will be responsible for guiding projects from initiation to completion, managing risks, and fostering strong communication among team members and stakeholders.

This is a full-time, permanent, office-based role from Monday to Friday, located at our Balcatta head office. Occasional interstate or site travel may be required on an ad hoc basis.

Main Assignments Will Include:

• Project Planning and Management:
• Lead the planning and execution of Microsoft Dynamics 365 (D365) implementation projects.
• Develop project plans, timelines, and milestones in collaboration with stakeholders.
• Stakeholder Collaboration:
• Collaborate with business analysts, developers, and other stakeholders to define project scope and objectives.
• Ensure clear communication and understanding of project goals among team members.
• Resource Management:
• Allocate resources effectively and ensure the project team is well-organized for optimal productivity.
• Monitor and manage project budgets and timelines.
• Risk Management:
• Identify potential risks and develop mitigation strategies to address them.
• Proactively manage and resolve issues that may impact project delivery.
• Quality Assurance:
• Ensure that D365 solutions meet quality standards and align with business requirements.
• Conduct thorough testing and validation of implemented features.
• Change Management:
• Implement effective change management processes to handle modifications to project scope, schedule, or resources.
• Communicate changes and their impact to relevant stakeholders.
• Documentation:
• Maintain comprehensive project documentation, including project plans, status reports, and meeting minutes.
• Ensure that all project documentation is up-to-date and accessible to the project team.
• Training and Support:
• Coordinate training sessions for end-users on new D365 features and functionalities.
• Provide ongoing support and guidance to end-users during and after project implementation.
• Reporting:
• Generate regular status reports for project stakeholders, highlighting progress, issues, and risks.
• Present project updates to leadership and project sponsors.
• Vendor Management:
• Collaborate with external vendors and consultants, if applicable, to ensure successful project delivery.
• Manage relationships with third-party service providers.
• Lead the planning and execution of Microsoft Dynamics 365 (D365) implementation projects.
• Develop project plans, timelines, and milestones in collaboration with stakeholders.
• Collaborate with business analysts, developers, and other stakeholders to define project scope and objectives.
• Ensure clear communication and understanding of project goals among team members.
• Allocate resources effectively and ensure the project team is well-organized for optimal productivity.
• Monitor and manage project budgets and timelines.
• Identify potential risks and develop mitigation strategies to address them.
• Proactively manage and resolve issues that may impact project delivery.
• Ensure that D365 solutions meet quality standards and align with business requirements.
• Conduct thorough testing and validation of implemented features.
• Implement effective change management processes to handle modifications to project scope, schedule, or resources.
• Communicate changes and their impact to relevant stakeholders.
• Maintain comprehensive project documentation, including project plans, status reports, and meeting minutes.
• Ensure that all project documentation is up-to-date and accessible to the project team.
• Coordinate training sessions for end-users on new D365 features and functionalities.
• Provide ongoing support and guidance to end-users during and after project implementation.
• Generate regular status reports for project stakeholders, highlighting progress, issues, and risks.
• Present project updates to leadership and project sponsors.
• Collaborate with external vendors and consultants, if applicable, to ensure successful project delivery.

Qualifications

The successful applicant must be self-motivated, detail-oriented, organized and have previous experience in IT project management.

Education

• Graduated from a university in a business or computer science discipline
• Certification in a project management methodology. Experience with Agile or Scrum methodologies is essential to this role and mandatory.

Knowledge, skills and abilities

• 5+ years of proven experience managing Microsoft Dynamics 365 implementation projects (essential and mandatory)
• Change management experience (Desirable)
• Excellent written and verbal communication skills.
• Ability to work independently and collaboratively in a team environment with a customer service mindset
• Excellent documentation and presentation skills in both technical and business areas.
• Experience in a matrix organization.
• Ability to shift priorities, demands and timelines
• Ability to be self-sufficient and work alone, but also work in a team
• Experience working with senior decision makers
• Proven analytical background

Additional Information

This is an exciting opportunity to be part of a high-performing team within a global organization that is a leader in the operations, maintenance, and refurbishment of non-process infrastructure. If you’re looking for a supportive, inclusive work environment that encourages growth and personal development, we encourage you to apply. Click "Apply" and submit your resume to join our dynamic team.