Loyalty Sales Consultant - Parramatta (Hybrid)

Job Description

• Permanent Part-Time HYBRID opportunity - Minimum 20 hours per week, Mon-Fri, during business hours
• 27th of October start date; office based, paid training, for 1 week 
• Parramatta office location, short walk from the train station & nearby staff parking at the Novotel Parramatta
• $28.30 per hour + Super + Commissions + Employee Discounts

About The Company

Accor is the largest Hotel Group in Asia Pacific, offering accommodation options from Economy to Luxury & lifestyle, across 40+ brands, including the Novotel, Sofitel, Ibis, Mercure, Mantra, Pullman & Raffles.

Our Business

Accor Plus is the most expansive travel, dining, and lifestyle loyalty program in Asia Pacific, supporting a paid membership base of over 460,000 smart travelers and lifestyle enthusiasts. Members enjoy 2 free nights each year, 30% off dining at Accor hotels, 15% off their stays globally across 4,600 hotels, automatic ALL Gold status and much more.

We are super excited with the recent October launch, of our brand new product Explorer, with elevated benefits & exclusive discounts for our members. This is biggest change in over 30 years of the Accor Plus business, making it the most exciting time to join us.

About the Role - Loyalty Sales Consultant

In this role, you will be calling previous guests of an Accor Hotel, inviting them to join our award winning, paid Loyalty Membership Program. More specifically, you will:

• Make outbound calls to customers who have stayed at an Accor hotel
• Use Accor Plus sales methodology to discover needs & close sale

About You

You enjoy speaking with people and have the confidence to build rapport quickly. You can stay motivated by achieving sales targets and take pride in delivering unforgettable experiences to our loyal members. More specifically, you will need:

• Strong communication skills with the ability to adapt to different customers
• Active listening and a genuine interest in understanding customer needs
• Excited about working in a sales environment, with uncapped commissions
• Able to start paid training, in office, on Monday the 27th of October from 9am to 4.30pm, for 1 week, and then work from our Parramatta CBD office, 20 hours a week (Mon-Fri)

Why Us?

Enjoy full support with our paid in-house training program, plus ongoing training and coaching from our supportive managers. Other benefits include

• Set rosters during business hours, no weekends or late nights
• Hybrid working arrangements are negotiable, post training 
• Weekly pay, including your uncapped commission!
• Staff rates at Accor hotels worldwide, and the opportunity to earn your own Accor Plus membership

Our commitment to Diversity & Inclusion

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.