Agile Delivery Manager / Scrum Lead (Associate Principal Engineer)

Company Description

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world (18000+ experts across 38 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in!

Job Description

Agile Delivery Manager / Scrum Lead

• Must Have Skills: Scrum Master
• Good to Have Skills: Communication & Collaboration (Expert)

Job Description

The Agile Delivery Manager / Scrum Lead will be responsible for driving end-to-end product delivery, ensuring timely, high-quality outcomes aligned with the product roadmap while fostering agility, collaboration, and continuous improvement within teams.

Key Responsibilities

Drive End-to-End Product Delivery

• Oversee delivery of product increments from planning to release.
• Ensure timely and high-quality delivery of initiatives, epics, and features in alignment with the product roadmap.
• Facilitate, govern, and guide planning sessions and workshops for product discovery or initiation.
• Support product teams in prioritization and estimation of product features using techniques such as RICE and KANO.
• Manage dependencies across squads to ensure smooth and timely progress on product deliverables.

Facilitate Release Planning and Management

• Collaborate with Product Owners and chapter leads to plan and execute product releases.
• Support pre- and post-release activities, including L2 support alignment.
• Strengthen process agility and optimize tools to reduce time to market and enable faster deployments to production.
• Ensure frequent releases for continuous customer feedback and iteration.
• Maintain quality standards by tracking key defect metrics such as leakage and defect aging.

Facilitate Risk Management

• Identify and mitigate risks impacting product delivery proactively.
• Address impediments and escalate issues to stakeholders as required.

Metrics And Reporting

• Track and report on key metrics and OKRs including velocity, lead time, cycle time, and predictability.
• Use data-driven insights to identify bottlenecks and improvement areas.
• Collaborate with Product Owners to review product performance metrics such as customer satisfaction, adoption, and product KPIs.
• Ensure alignment of product development efforts with desired business outcomes.
• Create dashboards and reports to provide clear visibility into product progress for stakeholders and leadership.

Coach on Agile Processes

• Guide teams in adopting Agile practices such as Scrum, Kanban, or hybrid models suited to the product context.
• Coach cross-functional teams and stakeholders to embed Agile mindsets that drive adaptability, autonomy, and innovation.
• Act as a catalyst for organizational change, co-creating improved ways of working.
• Ensure Agile ceremonies (daily scrums, retrospectives, planning sessions) are effective and value-driven.
• Promote continuous improvement through retrospectives and sprint reviews, fostering a culture of “inspect and adapt” and “fail fast” learning.

Support Team Enablement

• Foster a psychologically safe environment for open communication and ownership.
• Promote accountability, collaboration, and self-organization within teams.
• Encourage innovation, experimentation, and continuous learning.

Partner with Product Owners

• Ensure delivery aligns with product vision and business strategy.
• Define and track OKRs for successful completion.
• Participate in backlog prioritization to maximize business value and strategic impact.
• Identify stakeholders and manage expectations actively.