Senior Manager Operations

At SOL Mental Health, we're not just building another clinical practice—we're redefining what’s possible in mental healthcare, and that starts with exceptional people like you. As an early-phase organization with ambitious goals, we offer something rare: the chance to truly own your function and make a lasting impact on an industry that desperately needs innovation. 

Your Contributions Matter Here 

We understand that exceptional mental healthcare requires more than just talented clinicians. It demands a foundation of operational excellence, innovative thinking, and robust support systems—areas where your expertise becomes invaluable. 

At Sol, You'Ll Find:

• True ownership opportunities in a growing organization where your ideas can become organizational standards 
• Direct access to passionate executive leadership committed to building both an exceptional service and an exceptional workplace 
• Career development pathways that evolve as we grow, with opportunities emerging faster than in established organizations 
• Cross-functional collaboration that exposes you to multiple aspects of healthcare innovation and practice management 

 Why Building Something New Matters 

Building a leading mental health practice is challenging—we don't pretend otherwise. But when passionate professionals unite under a common mission, exceptional things happen. Your contributions at SOL won't disappear into the machinery of a large organization; they'll visibly shape our practices, culture, and success. 

Key Responsibilities

• Lead & Develop Teams: Hire, coach, and support practice managers and staff while fostering a culture of accountability and collaboration.
• Oversee Operations: Manage daily operations across multiple practices, ensuring efficiency, compliance, and consistency.
• Drive Clinical Excellence: Partner with clinical leaders on provider recruitment, onboarding, and retention.
• Monitor Performance: Track and analyze KPIs to improve operational, financial, and clinical outcomes.
• Enable Growth: Support new practice launches and implement strategies to expand our market presence.
• Optimize Processes: Streamline workflows and communication to enhance patient care and team performance.
• Bachelor’s degree in Business, Healthcare Administration, or related field (Master’s preferred).
• 5+ years of healthcare operations experience required, ideally in a multi-site or outpatient setting.
• Proven success leading teams, managing performance, and driving results in a fast-paced environment.
• Oversee Operations: Manage daily operations across multiple practices, ensuring efficiency, compliance, and consistency.
• Drive Clinical Excellence: Partner with clinical leaders on provider recruitment, onboarding, and retention.
• Monitor Performance: Track and analyze KPIs to improve operational, financial, and clinical outcomes.
• Enable Growth: Support new practice launches and implement strategies to expand our market presence.
• Optimize Processes: Streamline workflows and communication to enhance patient care and team performance.
• Bachelor’s degree in Business, Healthcare Administration, or related field (Master’s preferred).
• 5+ years of healthcare operations experience required, ideally in a multi-site or outpatient setting.
• Proven success leading teams, managing performance, and driving results in a fast-paced environment.

Qualifications

• Use of EMR systems - very strongly preferred experience with Athena.
• Experience working closely with clinical teams; mental health experience preferred.
• Strong communicator, data-driven, and adaptable with a passion for improving healthcare delivery.
• Compensation: total compensation including bonus potential approximately $125,000 - $135,000
• Experience working closely with clinical teams; mental health experience preferred.
• Strong communicator, data-driven, and adaptable with a passion for improving healthcare delivery.
• Compensation: total compensation including bonus potential approximately $125,000 - $135,000

This position has the flexibility to work from any of our locations in the DC metro market. There could be some light travel in the DMV market occasionally.

We do things differently at SOL. Our values guide everything we do: 

❤️ We lead with heart 
💡 We look for good in others 
💪 We strengthen each other 
🏆 We strive for excellence 
🚀 We break new ground 

If you’re looking for a team that values your expertise, supports your growth, and empowers you to make an impact, we’d love to connect. Join us in shaping the future of mental health care. 

At SOL Mental Health, we believe that diversity and inclusion are essential to fulfilling our mission. We are committed to creating a workplace where everyone feels valued, respected, and empowered to contribute. We actively seek candidates from diverse backgrounds and experiences, and we ensure equitable hiring practices throughout our recruitment process. SOL Mental Health is proud to be an equal opportunity employer and encourages applicants from all walks of life to apply. 

Ready to lead the charge? Apply today and help us build a brighter future for mental health!