Product Manager

At IntraFi, we do more than innovate—we empower. Our services help banks provide vital financial access to small businesses, companies, and consumers across the country. With a network of more than 3,000 financial institutions, we help support the institutions that drive our economy, enabling them to fund affordable housing, family farms, and businesses of all sizes. The ability to lend locally strengthens our financial system, and our team plays a direct role in making that possible. It is this greater purpose that brings people to IntraFi and keeps them here.
As the nation’s largest deposit allocation service provider and the inventor of reciprocal deposits, IntraFi has spent over two decades creating dynamic solutions that help financial institutions grow, manage liquidity, and serve their communities. Our impact extends across institutions of all sizes—from community banks to large financial organizations—which enables us to achieve aggressive business growth objectives while helping strengthen the broader financial system. Consistently recognized by American Banker, Washington Post, and Fortune as one of the best places to work, we offer a collaborative, flexible environment where innovation thrives. Join us and be part of a team making a meaningful impact on the industry, on financial institutions, and on the future of financial services.

Your Role

• You will work at the intersection between business, technology, and the customer to deliver profitable and usable products that customers love.

Your Responsibilities

• Managing a portfolio of products and services.
• Collaborating with a core team of product stakeholders to evaluate opportunities for new and existing products.
• Developing ideas from customers, market research, and internal sources to drive product development and growth.
• Serving as the product owner during product updates and releases, conveying vision, prioritizing functionality, and release plans, and reviewing functionality prior to release.
• Partnering with IT to have a balanced backlog of business and technical initiatives.
• Facilitating meetings, workshops, and discussions to create balance between user wants, client needs, technical level of effort, and timelines.
• Serving as the customer and stakeholder advocate on projects.
• Meeting with customers to conduct research and usability testing aimed at aligning product design with customer needs.
• Creating both external and internal communications about upcoming releases.
• Providing product support and subject matter expertise in resolving inquiries from internal staff.

Required Experience, Skills, And Qualifications

• Experience with, or enthusiasm for learning, artificial intelligence (AI) tools to optimize workflows, problem-solving, and productivity.
• Minimum of 5+ years experience in a Product Manager role, preferably in the banking industry.
• Proven track record of managing all aspects of a successful product from ideation to launch.
• Minimum of 2 years of experience as an Product Owner working in Agile/ Scrum environment with cross-functional teams.
• Strong skills in road mapping, prioritization, and user story documentation.
• Technical background with experience in web-based application development.
• Experience with API products is a plus, but not mandatory.
• Demonstrated experience in performing data analysis, with proficiency using SQL to query and interpret datasets.
• Excellent written and verbal communication skills.
• Proven ability to influence cross-functional teams without formal authority.
• Bachelor’s degree or equivalent work experience.
• Experience in finance or with a fintech company is a plus.

Employee Benefits:
401(k)401(k) matchingDental insuranceEmployee assistance programEmployee discountFlexible scheduleFlexible spending accountHealth insuranceHealth savings accountLife insuranceOpportunities for advancementPaid time offParental leaveProfessional development assistanceReferral programVision insurance

IntraFi LLC is an Equal Opportunity Employer and does not discriminate on the basis of race, color, national origin, sex, religion, age, veteran status, disability, or sexual orientation in employment of the provision of services.
IntraFi’s job application process may include online videoconference interviews, in-person interviews, presentations, and computer-based assessments. If you require reasonable accommodation to complete any part of the application process, please contact hr@intrafi.com.