Loan Setup Coordinator - Texas

Better is reimagining home finance and making it faster, cheaper, and easier for everyone to become a homeowner. We leverage creative technology and innovation to make the home buying journey more approachable and understandable and home finance more affordable and accessible. Here are some interesting facts to help you get to know Better:
- We’ve funded over $100 billion in loans for our customers, more than any other fintech- Yahoo! Finance - Best Mortgage Lender for First Time Homebuyers of January 2025: Best lender for quick approval- Yahoo! Finance - Best Mortgage Lenders of 2025: Best online mortgage lender - Fintech Breakthrough Award: Best Lending Innovation Award - Money Magazine - 8 Best Mortgage Lenders of 2025: Best for fast closing- We are Forbes’ Best Online Mortgage Lender for 2023- We have raised over $1.2 billion in equity capital to transform the mortgage industry, the largest financial asset class in the world
We are a place where smart, hungry, ambitious people who want to recognize their full potential thrive. 
A Better Opportunity
Better is looking for a Government Loan Setup Associate to join our growing team! This role would directly support our sales, processing, and underwriting teams with daily duties tied to our government loan products. As a Government Loan Setup Associate, it will be your responsibility to facilitate the extraction of data from FHA Connection and WebLGY, maintain organized reporting, and work directly with sales and operations to ensure a seamless borrower experience.

Responsibilities

• Order FHA Case Assignments, CAIVRS, Case Queries, MIP payment histories, and Refinance Authorizations through FHA Connection.
• Complete FHA/VA case transfer requests.
• Order VA Appraisals (LIN) and Certificates of Eligibility (COE) through the VA WebLGY portal.
• Maintain organized reporting to ensure all borrowers clear FHA holds and track required documentation.
• Update FHA Connection and WebLGY with necessary case assignments and changes.
• Process VA appraisal invoices and ensure timely payment requests are submitted to Accounts Payable.
• Request VA appraisal reinspection’s as necessary.
• Ensure VA appraisals are assigned and reviewed within mandated government timelines.
• Act as a liaison between Sales and Processing teams, highlighting missing documentation to move loans forward efficiently.

Qualifications

• Prior experience in mortgage loan setup or loan administration is a plus.
• Detail-oriented, self-starter with a desire to learn about government loans.
• Ability to manage multiple tasks and projects simultaneously.
• Strong written, verbal communication, and organizational skills.
• Ability to thrive in a fast-paced, high-pressure environment.
• Comfortable using cutting-edge technology.
• Proficiency in Microsoft Outlook, Word, and Excel.
• U.S.-based position with a valid Social Security number (required for access to government websites).

Company Benefits 
We are thrilled to offer all our full-time employees the following benefit offerings:
- Benefits eligibility effective DAY ONE - *$0 medical plan premium offering coverage nationwide paired with our Health Savings Account that includes an employer contribution (*Additional Medical, dental, vision plan options also all with nationwide coverage)- Flexible PTO- Immediate virtual mental health support by licensed therapists for our employees and their eligible dependents age 6 and up! First few visits at no cost to you!- Personalized care for every fertility and family care journey for our employees and their partner!  - Dependent care benefits (i.e. childcare and/or elder care costs) and commuter benefits both include a company match! - Discount programs and perks including pet Insurance!
The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided.
Disclaimer  
Better Home & Finance Holding Company is an equal opportunity employer committed to fostering an inclusive and diverse environment for our employees. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status, or any other reason protected by law.
We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. Better will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.