Manager - Technology Planning & Engagement - Hawthorn East

We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with over 115,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact.

About The Team

Our Technology team is the backbone of the business, building and maintaining the information technology infrastructure that support Coles Group. As a part of the Technology team, you get the opportunity to work through complex, challenging, meaningful problems using large data sets and new technologies to expand your skills and experience.

About The Role

We’re looking for a strategic and collaborative leader to join our Enterprise Technology Services team as Manager – Technology Planning & Engagement. In this role, you’ll drive technology planning cycles, portfolio oversight, and stakeholder engagement to ensure alignment between short-term delivery needs and long-term strategic goals.

Key Responsibilities Include:

• Lead planning cycles: Drive annual and quarterly technology planning for Enterprise Technology Services.
• Portfolio oversight: Monitor and track initiatives, provide regular reporting on performance, risks, and dependencies, and support governance forums with actionable insights.
• Risk management: Identify and escalate delivery risks and issues that could impact portfolio outcomes.
• Process improvement: Design, implement, and continuously improve planning, engagement, and portfolio management processes.
• Frameworks & tools: Embed consistent prioritisation and benefits tracking frameworks, champion best practice methodologies, and promote a culture of continuous improvement.
• Strategic alignment: Ensure initiatives link to business and portfolio strategies, support benefits measurement, and collaborate with finance on business case and modelling controls.
• Stakeholder engagement: Build strong relationships with business leaders, act as the primary point of contact for engagement, and facilitate workshops to align priorities.
• Roadmap development: Maintain the Enterprise Technology Services portfolio delivery roadmap and provide recommendations on investment trade-offs and sequencing.

About You And Your Skills:

• Proven experience in technology portfolio management, planning, or PMO leadership roles.
• Success in managing senior-level stakeholder relationships and business engagement.
• Experience in large, complex organisations (retail or FMCG preferred).
• Strong background in demand management, prioritisation, and strategic planning.
• Track record of improving portfolio management processes and governance frameworks.
• Exposure to delivery methodologies (Agile, hybrid, waterfall).
• Skilled in facilitating workshops and senior-level planning sessions.
• Certifications in portfolio and planning (MoP, MSP, PMP, PRINCE2, Agile) highly desirable.
• Strong analytical skills for portfolio performance and value realisation.

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What’S In It For You?

• Flexible working options: We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide hybrid working options to help you achieve it.
• Office perks: Take advantage of our gym facility and fitness classes, free parking, BBQ area, mini-Coles supermarket, fooderie hub where you can sample new products before they hit the shelves, school holiday program and so much more when you come in.
• Discounts: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
• Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
• Opportunities for learning and development: No matter where you start within our diverse business, you’ll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.
• Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
• Investment in your future: Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.

About The Recruitment Process

We’re continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.

We’re happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the ‘Our Recruitment Process’ section of our careers site or email inclusionrecruitment@coles.com.au

Job ID: 166045

Employment Type: Full time