Coordinator Booking- The Chicago Theatre

Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment, delivering unforgettable experiences while forging deep connections with diverse and passionate audiences. The Company’s portfolio includes a collection of world-renowned venues – New York’s Madison Square Garden, The Theater at Madison Square Garden, Radio City Music Hall, and Beacon Theatre; and The Chicago Theatre – that showcase a broad array of sporting events, concerts, family shows, and special events for millions of guests annually. In addition, the Company features the original production, the Christmas Spectacular Starring the Radio City Rockettes, which has been a holiday tradition for 90 years. More information is available at www.msgentertainment.com.

Who are we hiring?

Are you passionate about live entertainment and ready to launch your career at one of the world’s most iconic venues? MSG Live is looking for a driven, detail-oriented Booking Coordinator to join our team at The Chicago Theatre. This entry-level role plays a critical part in supporting our bookings operations through high-level administrative, organizational, and communication skills.

Reporting to the Director of Booking, you'll work cross-functionally with both internal teams and external partners to ensure the seamless scheduling and execution of events across our venues.

What will you do?

• Provide day-to-day support to the bookings team, including calendar management, correspondence, phone coverage, expense reports, and supply inventory.
• Coordinate travel arrangements and manage ticket requests for internal stakeholders.
• Maintain department records, timesheets, and office equipment systems.
• Communicate venue availability to promoters and agents.
• Place and manage venue holds; update and maintain our proprietary venue booking calendar with accuracy and timeliness.
• Collaborate with internal teams (Marketing, Ticketing, Finance, Production, Facilities) on event logistics from booking to wrap-up.
• Facilitate contract processing: deal letters, booking memos, license agreements, insurance certificates, and confirmation documents.
• Serve as liaison between MSG Entertainment and promoters/agents/managers to ensure event needs are met.
• Track and report on event status and metrics (ticket sales, contract and insurance status, production changes requiring revised estimates).
• Generate detailed itineraries, executive reports, and confidential memos.
• Assemble weekly booking reports for senior leadership.
• Oversee post-production correspondence and reconciliation processes.
• Coordinate the timely submission of attendance and revenue data to trade publications and stakeholders.

What do you need to succeed?

• Bachelor’s degree required; Music Industry or related field preferred.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Excellent verbal and written communication skills with the ability to interface at all organizational levels.
• Exceptional organizational skills and acute attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Demonstrated discretion and professionalism with confidential information.
• Flexibility to work nights and weekends as needed—sometimes on short notice.

Li-Onsite

Hourly Pay Range$60,000—$65,000 USD

At MSG, we recognize the importance of upskilling employees’ talents and strengths so they can drive their careers forward. We are proud to offer a robust set of tools and resources to help employees understand their interests and purpose, harness their talents and obtain the skills they need to reach the next step in their careers. Growth and longevity for our employees are top priorities here.

We value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status. In addition to federal law mandates, MSG complies with all applicable state and local laws governing nondiscrimination in all locations and will consider requests for reasonable accommodations as required.