Senior Product Manager, Events

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.

At Klaviyo, Product Managers are true owners. You’ll work in a fast-paced environment with high autonomy, solving complex, high-impact problems that drive meaningful business outcomes. You’ll help shape the future of how our customers leverage their data — and in doing so, shape the future of Klaviyo’s platform itself. Please note that this is a hybrid role that requires 3 days/week in our Boston office. Fully remote candidates will not be considered at this time. 

About The Team:

Klaviyo’s Data Infrastructure pillar is responsible for maintaining a centralized, scalable, and flexible data store for both analytical and transactional use cases for all of an organization’s customer and related data. Within this pillar, the Events Team owns Klaviyo’s largest and richest dataset: events. Events are the heartbeat of our platform. They trigger messaging, enrich customer profiles, power analytics and reporting, and enable countless downstream use cases.

We’re seeking a Senior Product Manager to lead strategy and execution for our Events team, it's the foundation of how we store, manage, and access customer data at scale. In this pivotal role, you will tackle one of Klaviyo’s most critical challenges: developing a more efficient and scalable data infrastructure that fuels our B2C CRM through powerful analytics, reporting, and personalized experiences.

What You’Ll Need:

• 4+ years of Product Management experience, ideally with highly technical or infrastructure products.
• Strong understanding of data architecture concepts: databases, data lakes, event-driven systems, and query optimization.
• Familiarity with systems like ClickHouse and distributed data stores.
• Ability to analyze query patterns, understand internal data usage, and define scalable strategies for event data.
• Demonstrated experience balancing technical depth with business impact.
• Exceptional communication and documentation skills. You can articulate complex systems clearly and influence through writing.
• A passion for scalability, efficiency, and product craft. You thrive at the intersection of data, infrastructure, and business outcomes.

How You’Ll Make A Difference:

You’ll take ownership of the systems and strategies that make event data fast, reliable, and cost-effective. 

• Optimize query performance and patterns: analyze internal usage to determine how to serve data efficiently without impacting customer experience. Collaborate cross-functionally and partner across R&D teams to evolve our event model and align with overall data strategy.
• Deliver business impact: Enhance platform scalability and optimize event processing efficiency.

Your First 90 Days

First 30 Days:

• During the first two weeks, you will be immersed in an onboarding program that introduces you to the company and the product.
• Spend time in Support, helping customers work through issues.  There’s no better way to get a holistic understanding of the product, and to get to know our customers.
• Be introduced to everyone you will need to know in order to be successful in your role.

Next 60 Days:

• Take ownership of Events roadmap
• Take ownership of a key area of the product, and become the go-to expert for that area.
• Have a quick impact by shaping and building your first product features.

Next 90 Days:

• Formulate the strategy and roadmap for your product area.
• Start contributing to knowledge sharing with the larger product team.  We value learning and growth very highly.
• Start coaching and mentoring other Product Managers at Klaviyo, helping them benefit from your experience and knowledge.

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.

Please see the independent bias audit report covering our use of Covey here

Massachusetts Applicants:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.

In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Please visit Klaviyo Rewards to find out more about our Total Rewards package.

Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.

Base Pay Range For US Locations:$140,000—$210,000 USD

Get to Know Klaviyo

We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.

AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. 

Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.

IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.   By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.  If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.  You can find our Job Applicant Privacy Notice here and here (FR).