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QA Lead - Commerce & Marketing Technology Supervisory Department

Rakuten.com

Office

Rakuten Crimson House, Japan

Full Time

Job Description:

Business Overview

Rakuten is one of the leading e-commerce companies in the world. Our mission is to empower people and society through the internet while aiming at becoming the Global Innovation Company.

Department Overview

This QA team is responsible of the Quality Assurance of the Commerce Department services. You can be involved in leading e-commerce services and develop your skills in a global environment.

Why We Hire

Rakuten Group, Inc provides services to millions of users and is expanding rapidly, but we don’t believe in growth without quality. Therefore, we are looking for a very talented and enthusiastic QA Lead capable of building up our team so we can assure the reliability and scalability of our services.

Position Details

  • As a QA Lead, actively participate in projects and be responsible for everything from planning
  • QA implementation to execution and reporting.
  • Improve testing processes and promote required standardization.
  • Take the initiative in coordinating and negotiating with other companies, other departments within the company, and offsite with whom we have cooperative relationships, and strive to provide better outputs quickly.
  • Review and provide feedback on test specifications and test cases. 

Work Environment

Our QA team, formed by 5 to 10 members, has a global working environment were both English and Japanese are used. The QA knowledge of the team is constantly improved through Overseas Conferences and weekly certification study sessions like ISTQB, and we maintain a healthy work-life balance (average overtime of 20-30 hours monthly, depending of the team). Also, we conduct regular 1on1 meetings to create a safe, comfortable working environment.

Mandatory Qualifications:

  • Over 5 years of experience in Application test design/implementation
  • Experience in API / UI test automation development and non-functional testing
  • Knowledge equivalent to the ISTQB Foundation Level
  • Ability to communicate while involving stakeholders 

Desired Qualifications:

・Test planning / design / impolementation experience

・Internet Service Industry knowledge and experience

・E-Commerce Domain Knowledge

・Service-Oriented

Soft Skills

・Proactively involves others in order to solve problems or improve the situation.

・Having inquiring mind for various issues/items.

・Having passion to learn continuously in a fast-moving environment.

・Must be able to communicate effectively with various stakeholders, as well as other QA team members.

・Willing to tackle new challenges and drive improvements, NOT satisfied with the status quo and routine work.

・A good team-worker who promotes team-working culture within and outside of the team.

Additional information on Location

・Tokyo Head Office (Setagaya-ku)

Additional information on Secondment

・In principle, there is no temporary transfer.

Additional information on Transfer

・In principle, there is no transfer.

Additional information on English Qualification

・English Business Level

#Engineer #Applicationengineer #Commercecompany

Languages:

English (Overall - 3 - Advanced)

QA Lead - Commerce & Marketing Technology Supervisory Department

Office

Rakuten Crimson House, Japan

Full Time

October 9, 2025

company logo

Rakuten

Rakuten