Senior Systems Operation Engineer- (AWS/Azure)

As a Senior SysOps Engineer, you are the cornerstone of operational stability, driving forward the reliability and performance of our core IT infrastructure. Your expertise in System Operations practices will ensure the seamless availability, security, and sustained operation of our groundbreaking projects, from transforming urban living to pioneering new healthcare solutions. Your role is pivotal in mentoring a dynamic team, optimizing infrastructure management, and implementing proven technologies to keep our essential services running efficiently.

Responsibilities:

• Leadership in System Maintenance and Reliability: Lead the design and enhancement of operational monitoring frameworks, ensuring high availability and stability for all critical systems.
• Technologies: Operating Systems (Linux, Windows Server), Monitoring Tools (e.g., Prometheus, Grafana, Open Telemetry, Nagios, ELK Stack 14), Virtualization (VMware, Hyper-V), Cost tracking (OpenCost), Access Management (Keycloak, GitOps), Enterprise logging (Loki).
• Advanced Infrastructure Management: Architect and manage complex on-premise and/or cloud environments, focusing on resilience, security, and compliance.
• Platforms: Cloud Platforms such as AWS, Azure, or GCP
• Configuration and Patch Management tools such as WSUS, SCCM, or Ansible
• Mentorship and Collaboration: Serve as a mentor to SysOps Engineers, fostering a culture of continuous improvement and best practices.
• Strategic Problem-Solving: Tackle complex system performance issues, employing advanced analytical skills to maintain reliability and efficiency.
• Strategic Problem-Solving and Incident Response: Tackle complex system performance issues and lead incident management, employing advanced analytical skills to restore and maintain service reliability and efficiency.

Minimum Qualification:

• Bachelor’s degree in Computer Science, Engineering, IT, or related field; or equivalent practical experience.
• 5+ years of experience in System Operations or Systems Administration, with proficient scripting skills in Bash, PowerShell, or Python.
• Deep expertise in monitoring, incident response, and troubleshooting systems on both cloud platforms (AWS, Azure, Google Cloud) and on-premise infrastructure.
• Advanced knowledge in networking, security protocols, backup/recovery strategies, and database management.
• Leadership skills with the ability to mentor others, influence cross-functional teams, and lead by example in a collaborative environment.
• Strong collaborative skills, with the ability to work effectively with cross-functional teams to foster an environment of teamwork and cooperation.
• Exceptional English communication skills with team members, stakeholders, and customers, ensuring clear and effective exchange of information.
• Strong analytical and problem-solving skills, with a detail-oriented approach to identifying and resolving system issues efficiently.
• Self-motivated and detail-oriented, with the ability to work independently and under pressure, managing multiple priorities and deadlines effectively.