Key Account Management, Oncology

Job Description

Role Summary:

The Key Account Manager will build and execute strategic territory plans across stakeholders involved in patient care to educate customers about the product and address the various needs along the treatment adoption process.  This position is a critical customer facing role that will be instrumental in the success of Deciphera’s oncological products. 

Key Responsibilities:

• Field service (70%)
• Communicate the clinical profile of the company’s approved oncology products, describe pivotal trial data and address clinical and non-clinical barriers in a clear and impactful manner to key customers involved in oncology patient care. 
• Build, maintain and apply clinical and business expertise within the GIST marketplace to develop and execute territory business plans designed to address the needs of various customers within the geography as it relates to educating about Deciphera’s commercial products
• Becoming a true subject matter expert on all key topics that impact the success of the business – GIST disease state knowledge, clinical acumen, product expertise, competitive intelligence, market dynamics, customer needs across segments, local market access, etc.
• Developing specific regional strategic plans that provide a clear line-of-sight to achieving established goals within a specific timeframe, using analytics to understand trends and track progress against goals.
• Project management (15%)
• Partnering with cross-functional commercial partners such as market access and medical teams to provide comprehensive solutions for customers.
• Meet and exceed business objectives through thoughtful planning, collaboration with partners and utilization of tools and resources for flawless execution of strategic direction.
• Communicate the clinical profile of the company’s approved oncology products, describe pivotal trial data and address clinical and non-clinical barriers in a clear and impactful manner to key customers involved in oncology patient care. 
• Build, maintain and apply clinical and business expertise within the GIST marketplace to develop and execute territory business plans designed to address the needs of various customers within the geography as it relates to educating about Deciphera’s commercial products
• Becoming a true subject matter expert on all key topics that impact the success of the business – GIST disease state knowledge, clinical acumen, product expertise, competitive intelligence, market dynamics, customer needs across segments, local market access, etc.
• Developing specific regional strategic plans that provide a clear line-of-sight to achieving established goals within a specific timeframe, using analytics to understand trends and track progress against goals.
• Partnering with cross-functional commercial partners such as market access and medical teams to provide comprehensive solutions for customers.
• Meet and exceed business objectives through thoughtful planning, collaboration with partners and utilization of tools and resources for flawless execution of strategic direction.

This includes the optimization of customer targeting, call plans, etc. in partnership with commercial operations

• Analysis and development (15%)
• Using data and sound judgement to continually evaluate plans and make changes as necessary to course correct and address evolving landscape and business dynamics
• Identifying customer needs and marshalling the company’s resources to meet those needs
• Provide feedback and contribute to the creation of resources, tools, and processes critical to field success
• Continuously review, evaluate and recommend improvements to the organization to enable higher performance and enhanced patient services
• Utilizing CRM as a strategic tool for assessing and tracking customer status and progressing sales plans
• Other duties and responsibilities as assigned
• Using data and sound judgement to continually evaluate plans and make changes as necessary to course correct and address evolving landscape and business dynamics
• Identifying customer needs and marshalling the company’s resources to meet those needs
• Provide feedback and contribute to the creation of resources, tools, and processes critical to field success
• Continuously review, evaluate and recommend improvements to the organization to enable higher performance and enhanced patient services
• Utilizing CRM as a strategic tool for assessing and tracking customer status and progressing sales plans

Qualifications

Required Qualifications:

• More than 5 years of experience in the oncological market
• Bachelor, Master or other specific education
• Approval according to Section 75 of the AMG

Preferred Capabilities:

• High willingness to travel
• Good IT and office skills (PowerPoint, Word & Excel)
• Good English language skills