Professional Services Consultant - Fraud & Insights

Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds,  and make a meaningful impact, we want to hear from you.

The Professional Services Consultant – Fraud & Insights is a client-facing expert responsible for partnering with our customers to solve their most complex fraud and chargeback challenges. This role leverages deep analytical expertise and industry best practices to define key metrics, build predictive fraud models, and deliver actionable insights that directly improve our clients' bottom lines. This position requires an outstanding ability to manage large, complex data sets, a high degree of accuracy, and the communication skills necessary to translate technical findings into strategic business advice for executive audiences.

What You Will Do

As a Consultant, you will be the trusted advisor to our clients:

• Serve as the primary subject matter expert on fraud, chargebacks, and risk-based analytics. Conduct consulting engagements with clients across various industries.
• Work directly with client cross-functional teams (Operations, Customer Success, Product, Account Management, etc.) to define and track the most impactful business metrics, with a focus on fraud loss, false declines, and chargeback rates.
• Perform deep-dive data analyses on client data to identify fraud patterns, control weaknesses, and opportunities for process optimization.
• Translate complex analytical findings from large data sets into clear, compelling, and executive-level recommendations (using strong Google Slides/Sheets skills). 
• Engage with client leadership to advise them on strategic improvements in fraud prevention and risk mitigation.
• Proactively research and stay current on emerging fraud schemes, regulatory changes, and analytical best practices to ensure our advice and solutions are cutting-edge.
• Evaluate and implement new consultancy opportunities with new and prospective clients.  Manage consulting engagement timelines, deliverables, and expectations to ensure successful project outcomes and high client satisfaction.

What Experience You Need

• Bachelor'S Degree Required.

• Minimum 5+ years of professional experience in an analytical role, with at least 2 years in a client-facing consultancy or professional services capacity.
• Demonstrated experience in fraud analysis, loss prevention, or chargeback management within a high-volume transactional environment.
• Exceptional organizational, analytical, and problem-solving skills, with proven ability to manage and characterize large, complex data sets.
• Experience working in a fast-paced environment with tight project and production deadlines.
• Strong command of SQL for data extraction and manipulation is required. Experience with Oracle Business Intelligence or similar BI tools is a plus.
• Exceptional oral and written communication skills; must be comfortable presenting detailed technical analysis and strategic advice to both technical teams and C-suite executives.
• Strong Google Sheets and Slides skills are required for superior deliverable creation.
• Ability to work independently, manage multiple concurrent client projects, and travel as needed (specific travel percentage can be added here).

What Could Set You Apart

• A degree within Finance, Accounting, Engineering, or Mathematics/Statistics is strongly preferred.
• Direct experience building, implementing, or validating predictive models (e.g., statistical/machine learning models) for fraud detection or risk scoring.
• Domain expertise within the financial services, e-commerce, or payments industry.
• Familiarity with compliance standards related to fraud and chargebacks.

We offer comprehensive compensation and healthcare packages, 401k matching, paid time off, and organizational growth potential through our online learning platform with guided career tracks.

Are you ready to power your possible?  Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference!

Primary Location:

USA-ID-Boise

Function:

Function - Fulfillment / Operations

Schedule:

Full time