Sales Operations, Associate Director

Job Family:

Sales Support & Administration

Travel Required:

Up to 10%

Clearance Required:

None

What You Will Do:

At Guidehouse, we’re purpose built to help clients meet complex challenges across both commercial and public sectors. Our teams work closely with clients to imagine a new future, build resilient solutions, and then operate programs for our clients to ensure sustained value. The Guidehouse Growth Office team promotes a collaborative culture through enhanced strategy, leadership, innovation, sales and marketing best practices​. We are high-energy experts who are passionate about what we do and want to make an impact.

Who You Are:

• Strategic Doer: someone who is curious, analytical, and creative, but also takes action, gets things done, and enjoys seeing plans become a reality
• Intensely customer oriented, with excellent communication skills
• Strong collaborator adept at teaming with key stakeholders at all levels across the firm
• Exceptional program and change management leader
• Creative problem solver focused on continuous improvement
• Eager to learn new systems and processes
• Detail-oriented and passionate about quality

What You Will Do:

The Associate Director of Sales Operations is a leadership role responsible for driving operational excellence across the firm’s sales lifecycle and business developer organization and processes. This individual will lead enterprise-wide initiatives to optimize sales processes, performance analytics, and management of business developer processes. As a trusted advisor to senior leadership, including the C-suite, segment leaders, and segment growth leaders, the Associate Director will play a pivotal role in enabling scalable growth, enhancing sales effectiveness, and aligning sales operations with broader business objectives.

Strategic Sales Enablement

• Support organizational change initiatives and culture-building efforts within the business development function.
• Champion the use of sales enablement tools and methodologies to improve client engagement and conversion rates.
• Partner with segment leaders and pursuit teams to support strategic account planning, deal structuring, and proposal development.

Sales Operations

• Deliver actionable insights on sales organization size, structure, and strategy through pipeline analysis, forecasting, and resource planning.
• Drive adoption of sales methodologies and tools that enhance client engagement and conversion.
• Facilitate workshops and training sessions to build sales capabilities across the organization.

Sales Credit & Commission Oversight

• Manage sales credit and commission validation processes in collaboration with Finance, HR, and Compensation teams.
• Ensure accurate crediting, approval workflows, and timely commission payouts.
• Develop and maintain equitable and strategic crediting policies aligned with firm objectives.

Performance Management

• Support Growth Leaders in goal setting, performance evaluations, and career development planning.
• Partner with leadership to forecast staffing needs and recruitment strategies for business development roles.
• Oversee onboarding, training, and development programs tailored to sales professionals.

Compensation & Benefits

• Collaborate with Compensation and Human Capital teams to administer competitive compensation packages, including base salary, incentives, commissions, and bonuses.
• Partner with Finance and Executive Leadership to develop annual compensation budgets and forecasts.

What You Will Need:

• Minimum of 8-10 Years of Experience: Direct and proven experience in a similarly structured role preferably within a professional services or consulting firm; more than 8 years leadership experience is preferred
• Minimum Degree Required: Bachelor’s degree in Business, Accounting, Finance, Data Analytics or related field. MBA Preferred.
• Proficiency in AI tools, data engineering and visualization, and CRM platforms
• Strong analytical skills with the ability to interpret complex data sets; Advanced excel skills a must
• Exceptional analytical, communication, and stakeholder management skills
• Experience working in a fast-paced, large, matrixed organization is a plus.
• Strong analytical skills with experience in data reporting and performance metrics.

What Would Be Nice To Have:

• Strategic thinker with a hands-on approach to problem-solving.
• Familiarity with organizational change and talent development strategies.

The annual salary range for this position is $130,000.00-$216,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits Include:

• Medical, Rx, Dental & Vision Insurance
• Personal and Family Sick Time & Company Paid Holidays
• Position may be eligible for a discretionary variable incentive bonus
• Parental Leave and Adoption Assistance

• 401(K) Retirement Plan

• Basic Life & Supplemental Life
• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
• Short-Term & Long-Term Disability

• Student Loan Paydown

• Tuition Reimbursement, Personal Development & Learning Opportunities
• Skills Development & Certifications

• Employee Referral Program

• Corporate Sponsored Events & Community Outreach
• Emergency Back-Up Childcare Program

• Mobility Stipend

About Guidehouse

Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com.  Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse.  Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.

If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact recruiting@guidehouse.com. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.