Medical Assistant Urgent Care
American Family Care.com
Office
Concord, CA, US
Full Time
Responsibilities
· Provide outstanding, empathetic, patient-centric care· Take vitals and room patients in a timely fashion· Perform rapid screening tests (strep, influenza, mono, glucose, covid, etc.)· Ancillary testing and tasks as ordered by the treating Physicians· Administer vaccines/injections· Perform phlebotomy duties· Audiogram and respirator fit testing· Set up and assist with wound care· All other required testing· Dispenses medications and appliances as ordered by the treating Physician· Monitor inventory· Attend staff meetings as required· Maintain and operate all medical devices, equipment, including calibration and record keeping in accordance with current policy and procedures· Clean exam rooms and equipment· Restocking exam rooms· Manage patient flow and volume· Answer phone calls· Cross-trained to perform Front Office duties· Be flexible in taking on other duties as assigned by Center Administrator or Providers
Minimum Qualifications
· High school diploma or equivalent· Preeminent customer service (people-facing and empathy) skills· Well-developed time management and organizational skills, ability to prioritize assignments and work· Office computer skills· Insurance billing knowledge a plus· Medical Assistant Certification from an accredited school· Previous Medical Assistant experience, 1 year preferred
Ideal Qualifications
· Exceptional listening, interpersonal, and empathy skills· Unparalleled approach to customer care that results in consistently high levels of patient satisfaction, word-of-mouth referrals, and return visits over time· Ability to participate in a positive work environment for all staff· Community, family, or professional ties to the East Bay (or at least a desire to become a valued member of the community)
Center hours will be Mon-Fri 8 am-8 pm, and Sat-Sun 8 am-5 pm. We are an Equal Opportunity Employer.
Compensation: $20.00 - $24.00 per hour
PS: It’s All About You!
American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.
Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.
We are an Equal Opportunity Employer.
Medical Assistant Urgent Care
Office
Concord, CA, US
Full Time
October 8, 2025