MLR Facilitator (Content Approval) - FSP

When our values align, there's no limit to what we can achieve.
 
At Parexel, we all share the same goal - to improve the world's health. From clinical trials to regulatory, consulting, and market access, every clinical development solution we provide is underpinned by something special - a deep conviction in what we do.

Each of us, no matter what we do at Parexel, contributes to the development of a therapy that ultimately will benefit a patient. We take our work personally, we do it with empathy and we're committed to making a difference.

Position Overview

The MLR Facilitator is responsible supporting MLR (Medical, Legal & Regulatory) content approval process, for system governance, quality assurance, and cross-collaboration support for the FUSE Digital Asset Management (DAM) system. This role serves as a critical link between Global/International workflows, ensuring system integrity while providing advanced troubleshooting and problem-solving capabilities as a FUSE Superuser.

Key Responsibilities

System Oversight and Enhancement

• Identify system issues and global enhancements through rigorous testing and QA of Global/International workflows
• Serve as primary contact for cross-collaboration with the FUSE enterprise team during super user calls
• Support the Global FUSE Lead with expanded system access and permissions
• Troubleshoot and resolve various system issues by accessing advanced backend capabilities

Compliance And Governance

• Ensure Global Content Owners adhere to post-usage country requirements
• Review and manage dormant accounts, including sending communications and revoking access when necessary
• Monitor in-process assets that remain unfinished and take appropriate action
• Track and document deviations when SOPs and processes are not followed

Access Management

• Approve/reject User Access Management (UAM) application requests
• Verify training criteria completion and correct role profile selection
• Maintain agency profiles with regular updates
• Approve brand/therapeutic area access for the FUSE DAM

Qualifications

Experience

• 1-2 years' experience in pharmaceutical/biotech or advertising industry and/or digital marketing operations
• Functional experience in a pharma or CRO environment in regulatory, medical, or marketing operations
• FUSE system experience required

Knowledge And Skills

• Working knowledge of compliance guidelines on advertising and promotion
• Basic understanding of process optimization and asset creation
• Proficiency in computer applications, including Microsoft Office and Adobe Acrobat

Organizational Skills

• Ability to interact comfortably with all levels and departments of the organization, including senior leadership
• Exceptional facilitation skills to drive consensus quickly in a progressive, change-intensive environment
• Strong risk identification, mitigation, and management capabilities
• Excellent project and process management skills