Childrens Services Coordinator-TEMP

About Lifemoves

LifeMoves is the largest and most effective provider of  housing and services for neighbors experiencing homelessness in Silicon Valley since 1987. Our Mission is to end homelessness by providing interim housing, supportive services, and building collaborative partnerships. With 40 programs , LifeMoves gives our neighbors experiencing homelessness a temporary place to call home while providing intensive, customized case management through site-based programs and community outreach. 

Position Purpose

LifeMoves | MVP Santa Clara County provides interim supportive housing in San Jose to 97 families. During their stay, clients participate in holistic services tailored to each household’s unique needs and goals. Clients receive support to build self-sufficiency and return to housing stability. The team supports clients with children's supportive services, employment, housing, benefits, physical and behavioral health through case management, workshops, and connection to specialized resources. 

The Motel Voucher Program Santa Clara County (MVP SCC) Children Services Coordinator plays a key role in supporting people moving toward safe, stable housing and greater self-sufficiency. This position provides case management services, life skills support, and resource connections. They work in partnership with clients to set goals, celebrate progress, and overcome challenges. Using a trauma-informed and strengths-based approach, this position builds trust and respect, making sure clients feel heard, valued, and supported throughout their journey.

Key responsibilities include supporting clients by connecting them to services, building support networks, facilitating groups and activities, advocating for equitable access, and providing crisis intervention when needed. Beyond working directly with clients, this role may help to improve the overall program by sharing ideas, identifying service gaps, and helping strengthen community relationships. This role maintains clear documentation, contributes to program planning and reporting, and models professional, ethical behavior and works closely with their teammates to provide high-quality, coordinated care. Through their efforts, staff empower clients to grow their strengths, reach their goals, and build a better future.

The Children's Services Coordinator reports to their site Program Director and receives support from the Education and Specialized Services Team. This role creates a safe, fun, and educational environment for children and adolescents staying at the site. They help monitor the environment, respond to client needs, and ensure that all program rules are followed with fairness and respect. They lead programs to support school success, emotional growth, and social skills. The CSC works with parents, schools, and community partners to connect families to needed resources and create a positive experience for every child. Additionally this role plays a large role in the support of summer camp at their site. The role is expected to maintain a flexible schedule, including availability for at least two evenings per week to meet children and program needs.   

Essential Job Responsibilities

• Assist clients by scheduling appointments, arranging transportation, and accompanying them to appointments as needed.
• Coordinate closely with the health care team to understand and support client physical and behavioral health needs. Assist clients by scheduling medical appointments, arranging transportation, and accompanying them to appointments as needed.
• Facilitate client-centered groups, workshops, or education sessions to build skills and confidence.
• Participate in site maintenance tasks including but not limited to inspections, unit checks, coordinating unit needs, furniture requests, and donation management. 
• Assist the site as needed with daily program operations support including but not limited to maintaining living spaces, inspections, cleaning needs, and operations coverage to ensure a safe and smooth-running facility.
• Serve as a liaison between LifeMoves and community partners by building strong relationships, connecting clients to needed resources and services, and educating the community on client needs and trauma-informed care. 
• Coordinate with relevant public partners, for example probation officers, Veterans Affairs, Adult Protective Services (APS), Child Protective Services (CPS) and city, state, and federal agencies, to support client needs and program goals. 
• Advocate for client rights and reduce stigma around homelessness and mental health challenges. Advocate for clients' needs and strengths when working with partners, landlords, employers, and other agencies.
• Maintain accurate and up-to-date client records, case notes, reports, and program data in line with agency standards and confidentiality laws utilizing Homeless Management Information System (HMIS) and the LifeMoves internal client management system
• Track client progress, program outcomes, housing placements, employment and learning successes, and community partnerships.
• Provide crisis intervention and make referrals to appropriate services when needed.
• The role is expected to maintain a flexible schedule, including availability for at least two evenings per week to meet children and program needs.

Duration: Tentatively till the end of 2025

Qualifications

• Associate's Degree in related field preferred; or High School Diploma/GED with 2-5 years of equivalent experience in related field.  Related fields may include direct involvement in peer advocacy, community outreach, housing services or roles within the homelessness services field. 
• Willingness and ability to work with people from all backgrounds with care, respect, and empathy. Understands and is committed to learning about, diversity, equity, inclusion, and belonging (DEIB) practices. Demonstrates radical hospitality by welcoming everyone with kindness, respect, and non-judgment.
• Manage stress and emotions professionally, remaining calm and supportive even under pressure. Understands and practices de-escalation techniques to support safety and positive client outcomes.
• Open to feedback, asks questions, and shows a strong growth mindset focused on continuous learning. Curious and motivated to learn about trauma-informed care, crisis support, and harm reduction practices.
• Work well both independently and as part of a collaborative team. Follows directions, communicates clearly, and seeks help or clarification when needed.
• Maintains clear, unbiased, and professional documentation and communication.
• Demonstrate organizational skills and attention to detail to support smooth daily operations. Shows initiative, takes responsibility for tasks, and engages actively with clients, coworkers, and community partners.
• Comfortable using basic technology, including phone and messaging systems, email, Microsoft Word, Excel, and databases to complete administrative tasks and case management, reporting, and tracking outcomes.

Travel Requirements

This role may include small amounts of travel to training and administration events.

Physical Demands

The physical demands described here represent those that an employee must meet to perform the essential functions of this position successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk, hear, and communicate with others in the workplace. The employee must frequently use hands or fingers and handle or feel objects, tools, or controls. The employee must frequently stand, walk, sit, and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities this position requires include close vision, distance vision, and the ability to adjust focus.

Compensation And Benefits

N/A

LifeMoves is an equal opportunity employer (EOE) committed to building a culturally diverse staff representing the communities we serve. We provide equal employment opportunities to all individuals without regard to age, race, color, religion, sex, national origin, political affiliation, marital status, physical or mental disability (non-disqualifying), sexual orientation, membership or non-membership in an employee organization, personal favoritism, lived experiences or any other non-merit-based factor.  Candidates who are bilingual/bi-cultural, of color, Native/Indigenous, with disabilities, who identify as LGBTQIA+, or who are members of other marginalized groups are strongly encouraged to apply. We aim to create and sustain inclusive, equitable, and welcoming environments where everyone can thrive.

This job description is not intended to be a complete list of all responsibilities, duties, or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of LifeMoves. Since no job description can detail all the duties and responsibilities that may be required from time to time in the performance of a job, duties, and responsibilities that may be inherent in a job, reasonably required for its performance, or required due to the changing nature of the job shall also be considered part of the job holder’s responsibility.

If you require disability accommodation during the application process, please contact the Human Resources Department at (650) 685-5880.