Senior Manager, Clinical Innovation

USRC’s greatest strength in being a leader in the dialysis industry is our ability to recognize and celebrate the differences in our diverse workforce. We strongly believe in recruiting top talent and creating a diverse and inclusive work climate and culture at all levels of our organization.

Summary

The Senior Manager, Clinical Innovation supports the adoption and integration of innovative clinical practices, therapies, and technologies across dialysis settings. This role manages projects that enhance patient outcomes, operational efficiency, and regulatory compliance while collaborating with cross-functional partners to implement and monitor innovation initiatives. The Sr. Manager works closely with leaders and frontline teams to translate new approaches into practice, ensuring sustainability and measurable impact.

Essential Duties and Responsibilities include the following.  Other duties and tasks may be assigned.

Planning & Prioritization

• Collaborate with the Office of the Chief Medical Officer (OCMO) and other leaders to support implementation plans for clinical innovation projects.
• Ensure initiatives align with organizational priorities, such as value-based care, reducing hospitalizations, and improving patient engagement.

Implementation & Project Management

• Coordinate the rollout of new dialysis-related therapies, medications, and care delivery models.
• Apply implementation science principles to support pilots and scaling of innovations.
• Provide project management support, including timelines, resources, and communication.

Monitoring & Compliance

• Track adoption and performance of innovation programs using clinical and operational KPIs.
• Partner with Quality and Compliance teams to maintain adherence to CMS, state, and accreditation requirements.
• Support training and documentation to ensure safe, compliant adoption.

Collaboration & Support

• Work with Quality, IT, Learning & Development, and Field Operations to develop enablement tools and resources.
• Provide consultative guidance and support to regional and facility leaders during innovation pilots.

Evaluation & Improvement

• Support development of dashboards, scorecards, and feedback systems for monitoring innovation.
• Gather and analyze feedback to identify barriers, propose solutions, and refine programs.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

Requirements Include:

Education

• Bachelor’s degree in Nursing, Healthcare Administration, or related field required; Master’s degree preferred.

Experience

• Three (3+) years of experience in clinical operations, quality, or innovation within healthcare, dialysis preferred.
• Demonstrated success managing or supporting the implementation of new clinical programs or practices.
• Familiarity with dialysis regulatory requirements (e.g., CMS QIP, ESRD Conditions for Coverage).

Technical Skills

• Proficient in Microsoft Office Suite and clinical reporting platforms (e.g., Tableau, Power BI).
• Experience with EMR platforms preferred.