Program Specialist - IDD

Make a Difference Every Day. Join Our Mission.

Are you passionate about supporting individuals with intellectual and developmental disabilities (IDD)? Do you thrive in a dynamic, team-oriented environment where your leadership and compassion can shine? If so, we invite you to apply for the role of Program Specialist for Westmoreland and Washington Counties.

About The Role

As a Program Specialist, you will play a vital role in coordinating and overseeing high-quality care and services for individuals with IDD. Reporting to the Director of Programs, you will manage a caseload, lead team meetings, and ensure compliance with all regulatory and organizational standards. This is a unique opportunity to make a meaningful impact in the lives of others while growing your career in human services.

Key Responsibilities

• Coordinate and oversee individualized care plans and services
• Facilitate team meetings and collaborate with families and stakeholders
• Ensure compliance with healthcare, medication, and safety protocols
• Support Medicaid renewals, assessments, and ISP development
• Analyze service data and implement improvements
• Conduct audits and ensure licensing compliance
• Serve as a liaison between internal teams, families, and external partners
• Collaborate with behavior specialists and nursing staff to support holistic care

What You Bring

• Strong interpersonal, communication, and conflict resolution skills
• Ability to manage multiple priorities in a fast-paced environment
• Calm under pressure and decisive in emergencies
• Collaborative spirit with the ability to work independently
• Tech-savvy and comfortable with digital tools and electronic health records

Our Core Values

We are committed to fostering a diverse, inclusive, and supportive environment. Our team members:

• Communicate clearly and respectfully
• Build positive relationships across all levels
• Embrace diversity and promote psychological safety
• Prioritize customer focus and confidentiality
• Demonstrate resilience and resourcefulness

Benefits

Merakey offers generous benefits that promote well-being, financial security, and work-life balance, including:

• Comprehensive medical, dental, and vision coverage, plus access to healthcare advocacy support.
• Retirement plan -- both pre-tax and Roth (after-tax) options available for employee contributions.
• DailyPay -- access your pay when you need it!
• On the Goga well-being platform, featuring self-care tools and resources.
• Access Care.com for backup childcare, elder care, and household services.
• Confidential counseling, legal, and financial services through our Employee Assistance Program (EAP).
• Tuition reimbursement and educational partnerships.
• Employee discounts and savings programs on entertainment, travel, and lifestyle.
• Access to Pryor Online Learning for free online personal development classes.

Learn more about our full benefits package - https://www.merakey.org/careers/benefits

About Merakey

Merakey is a non-profit provider of developmental, behavioral health, and education services. More than 8,000 employees provide support to nearly 40,000 individuals and families throughout 12 states across the country each year. Click here to watch a video about Merakey. Merakey strictly follows a zero-tolerance policy for abuse.

Merakey is proud to be an Equal Opportunity Employer! We deeply value diversity and do not discriminate on the basis of race, religion, color, national origin, ethnic background, sex, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or disability status. Moreover, we are committed to creating teams that reflect the diversity of the communities we serve and encourage applicants from underrepresented backgrounds to apply. Merakey welcomes all Veterans to apply!

Qualifications

The ideal candidate will possess the following qualifications:

• A master’s degree or above from an accredited college or university and 1 year of work experience working directly with individuals with an intellectual disability or autism.
• A bachelor’s degree from an accredited college or university and 2 years of work experience working directly with individuals with an intellectual disability or autism.
• An associate’s degree or 60 credit hours from an accredited college or university and 4 years of work experience working directly with individuals with an intellectual disability or autism.
• 1-3 total Supervisory/Managerial experience preferred
• NADD Certification requires within 1 year of hire
• Certified Technology Assessor Preferred
• HRST Reviewer Preferred