Change Management, Consultant

Your Role

The Enterprise Change Management team advances Blue Shield's mission to transform healthcare by catalyzing change and growing our change capability.  In this role you will advise, coach and partner with leaders, HRBPs, and other stakeholders across the company to accelerate and amplify outcomes of their change initiatives. 

Your Work

In This Role, You Will:

• Support delivery of select enterprise change priorities and lead portions of broader, complex strategic changes for the enterprise. 
• Own targeted elements of the broader capability development strategy, to potentially include core operations (e.g. knowledge management, metrics, training, toolkits, websites, vendors) 
• Coach/advise leaders below the VP level through a client coverage model, and partner with key teams within Health Plan Operations (e.g. HRBPs, internal communications) 
• Establish standards for change management, leveraging internal/external practices, contributing to lessons learned and engaging in the broader community of change practitioners
• Develop change collateral such as articles, FAQs, toolkits and resources for key stakeholders to help make meaning of changes
• Provide targeted support in a variety of areas: equip leaders on principles of change leadership, provide change measurement/analytics support, develop quick resources to address needs

Your Knowledge and Experience

 

• Requires a masters degree or equivalent experience
• Requires at least 7 years of prior relevant experience (e.g. change management, organization development, learning and development, executive coaching, internal communications, program management)
• Requires fluency in a variety of change models & methodologies (e.g. Prosci, ACMP, AIM, Kotter, GE); formal certification preferred
• Requires experience in an internal or external Organizational Development or Change Management consulting role
• Requires ability to simplify complex initiatives into a compelling story that motivates and influences adoption of new ideas, behaviors and capabilities
• Requires analytics and measurement acumen, with an ability to leverage data to tell a story to drive action