Payments Analyst & Operation

Description

Tango is a successful, market leader, a live-streaming Platform with 450+ Million registered users, in an industry projected to reach $240 BILLION in the next couple of years. 

The B2C platform, based on the best-quality global video technology, allows millions of talented people around the world to create their own live content, engage with their fans, and monetize their talents.

Tango live stream was founded in 2018 and is powered by 500+ global employees operating in a culture of growth, learning, and success!

The Tango team is a vigorous cocktail of hard workers, creative brains, energizers, geeks, overachievers, athletes, and more. We push the limits to bring our app from “one of the top” to “the leader”. 

The best way to describe Tango's work style is not to use the word “impossible”. We believe that success is a thorny path that runs on sleepless nights, corporate parties, tough releases, and, of course, our users' smiles (and as we are a LIVE app, we truly get to see our users all around the world smiling right in front of us in real-time!). 

Do you want to join the party?

Responsibilities

• Payment Performance Optimization: Analyze payment processor performance to drive smart routing decisions, reduce costs, and improve approval rates.
• Fraud Detection & Risk Analysis: Identify fraudulent trends, develop risk indicators, and support initiatives to reduce chargebacks and fraud rates.
• Market Expansion & Payment Innovation: Research emerging payment trends and user behaviors to identify and support the integration of innovative payment methods tailored to regional needs.
• User Experience Analysis: Analyze data and feedback to identify opportunities to streamline and enhance the payment funnel, ensuring a seamless and efficient checkout experience.
• Reporting & Insights: Create dynamic, Payments-specific dashboards and operational reports to monitor payment KPIs and performance trends.

Requirements

• 3+ years of experience in payments analytics, preferably in a digital, e-commerce or gaming environment.
• Strong command of SQL for large-scale data querying and analysis.
• Proficient in Looker Advantage or similar BI tools for building dashboards and reports.
• Deep understanding of the online payment ecosystem, including processors, gateways, fraud, and chargebacks.
• Analytical mindset with a track record of delivering actionable insights from complex datasets.
• Excellent communication skills with the ability to translate technical findings into business strategies.

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