SEND Team Manager

SEND Team Manager | 8888 | 1 x Permanent Contract & 1 x Temporary Fixed Term Contract / Secondment Opportunity | 37 hours per week | £50,166 to £54,277 per annum | Grade L | Countywide

1 x Permanent Contract – Norwich & South Team

1 x Temporary Fixed Term Contract / Secondment Opportunity – West & Breckland Team

Are you passionate about making a positive impact on the lives of families living with special educational needs? Norfolk County Council are an organisation dedicated to supporting families of children and young people with special educational needs through the EHCP (Education, Health, and Care Plan) process. We are thrilled to announce o we have positions ready to be filled by passionate and qualified candidates as a SEND Team Manager.

Could you be part of our dynamic team as we continue our mission to provide exceptional support through the EHCP process?

Are you a seasoned leader/manager with a passion for driving excellence? As an EHCP Team Manager, you will lead a dedicated team of professionals responsible for optimising the EHCP process. Your leadership will be instrumental in fostering collaboration, overseeing processes, and ensuring the highest standards of service delivery. If you have proven leadership in the special educational needs field, join us in shaping a brighter future.

The Role:

As the SEND Team Manager, you will lead a dedicated team of professionals responsible for navigating and optimising the EHCP process. Your role will involve:

•  Managing and inspiring a team of EHCP coordinators and Reviewing Officers
• Overseeing the end-to-end EHCP process, ensuring efficiency and accuracy
• Collaborating with external stakeholders, including schools, healthcare professionals, and local authorities’ colleagues
• Monitoring and enhancing team performance through regular feedback and training
• Driving continuous improvement initiatives to streamline processes and enhance service delivery

To excel in this role, you should possess:

• Proven leadership experience in managing teams within the special educational needs sector or wider educational services
• In-depth knowledge of the EHCP process and associated regulations
• Strong organisational and project management skills
• Excellent communication and interpersonal skills
• Ability to work collaboratively with diverse stakeholders

Before you apply, we recommend reading the full Job Description and Person Specification to help you demonstrate you meet the criteria.

These are some benefits you can enjoy by working for Norfolk County Council:

• Competitive salary
• Generous holiday entitlement 
• Health and Wellbeing services including fast-track physiotherapy and a free counselling service
• Flexible working opportunities including flexi-time, part time, remote and hybrid working – dependant on your job role and business need. 
• Financial benefits such as:
• ‘Norfolk Rewards’ our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.   
• A Blue Light card for Fire Service and Social Care Workers
• Relocation expenses (where applicable)
• An advance of your expenses if you travel for work
• Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants’ pensions.
• Tax efficient ways of getting extra pension and new bikes
• Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)
• A payment if you refer someone you know to a hard to fill job
• ‘Norfolk Rewards’ our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.   
• A Blue Light card for Fire Service and Social Care Workers
• Relocation expenses (where applicable)
• An advance of your expenses if you travel for work
• Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants’ pensions.
• Tax efficient ways of getting extra pension and new bikes
• Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)
• A payment if you refer someone you know to a hard to fill job

You can also find information on our Terms and Conditions here.

Already a Norfolk County Council employee? See and apply for internal and external vacancies in myOracle using your @norfolk.gov.uk or @nccal.ac.uk email.

We would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position.  

Redeployment closing date: 14 October 2025 at 23:55

All other applicants closing date: 22 October 2025 at 23:55