Training Manager

Job Description Summary:

Advanced level position in which the incumbent manages the development and implementation of Commercial Insurance Audit Training materials for EXL new hire and existing Auditors in a manner that is consistent with company policies, procedures, and standards.

Experience:

- At least four to five years of insurance premium auditing experience.

Required Knowledge, Skills, And Abilities:

• Must have the ability to manage a small training staff, interact with direct reports, and coordinate their activities as needed to fulfill company objectives.
• Must have strong communication skills and the ability to communicate technical, procedural, or theoretical insurance concepts to new hire trainees.
• Ability to organize and implement training regimens, including ongoing interaction and coordination of internal and external personnel to fulfill training objectives.
• Ability to manage the inventory and workload of the Trainee during the Trainee Ramp.
• Ability to multitask and handle time-sensitive urgencies.
• Must have basic knowledge in the use of computers and general office equipment.
• High School Diploma or GED required.

Work Direction Responsibilities:

• Perform coaching and mentoring work direction responsibilities.
• Coordinate and assign work for training staff, monitor project progress, and provide feedback and instruction on staff activities for accuracy and effectiveness.

Formal Education:

• Bachelor’s degree in accounting, business, management, or insurance-related field, or equivalent experience.
• Preferred: PAAS TAP Certification, IIA APA designations should be pursued.

Working Conditions:

Work is performed in varying locations and conditions including:

- EXL Branch and Home Office locations

- Customer Locations

• Insured’s work site
• Insured’s agent-broker office
• Hotel environmentAnnual Salary: $65K-70K

Physical Requirements:

• Driving: Able to operate a motor vehicle up to 3 hours per day.
• Travel: Travel on public transportation, including but not limited to public airlines, may be required up to 20 percent of the time.

EEO/Minorities/Females/Vets/Disabilities 

To view our total rewards offered click here —> https://www.exlservice.com/us-careers-and-benefits

Base Salary Range Disclaimer: The base salary range represents the low and high end of the EXL base salary range for this position. Actual salaries will vary depending on factors including but not limited to: location and experience. The base salary range listed is just one component of EXL's total compensation package for employees. Other rewards may include bonuses, as well as a Paid Time Off policy, and many region specific benefits. 
 

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Application & Interview Impersonation Warning – Purposely impersonating another individual when applying and / or participating in an interview in order to obtain employment with EXL Service Holdings, Inc. (the “Company”) for yourself or for the other individual is a crime.  We have implemented measures to deter and to uncover such unlawful conduct.  If the Company identifies such fraudulent conduct, it will result in, as applicable, the application being rejected, an offer (if made) being rescinded, or termination of employment as well as possible legal action against the impersonator(s).

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