Admin Sales Account (Clerk)

FGV Holdings Berhad is Malaysia’s leading global agri-business and the world’s largest producer of Crude Palm Oil (CPO). FGV’s operations stretch across more than 10 countries in Asia, the Middle East, North America and Europe, and are focused on three main business sectors namely Plantation Sector, Logistics & Support Business (LSB) Sector and Sugar Sector. FGV is the world’s third biggest oil palm plantation operator, has the world’s largest bulking and storage facilities for vegetable oil and is Malaysia’s top refined sugar producer.

In line with our business expansion, we would like to invite qualified and candidates to fill the following position at Delima Oil Products Sdn Bhd

Job Description

Responsibilities;

• Prepared Modern Trade/Key Account Payment Summary Reports and emailed them to sales teams; managed payment voucher downloads customers.
• Compiled and maintained a detailed invoice list for Modern Trade/Key Account deductions (A&P and TTA), including downloading supporting documents and tracking SPPF numbers.
• Monitored B2B e-invoice submissions to ensure timely processing; keyed in missed invoices to avoid delays.
• Tracked ageing reports for Modern Trade/Key Account, identifying missed invoices and unresolved credit notes (goods return); ensured accurate and up-to-date receivables records.
• Performed clearing and matching transactions in the system to eliminate disputes; ensured clean ageing reports post-clearing.
• Issued and updated credit notes in the system to resolve disputes and maintain account accuracy.
• Generated and reported ZBCR (A&P and TTA Discounts) claims for Modern Trade/Key Account on a weekly basis.
• Submitted B2B invoices for customer payments in accordance with billing cycles.
• Monitored Modern Trade/Key Account accounts, focusing on payment ageing and claim deductions (SPPF tracking).
• Provided customer Statements of Account upon request, ensuring accuracy and timely delivery.
• Created new vendor profiles in the Landesk system and maintained accurate records.
• Updated and tracked e-invoice records to comply with internal and external audit requirements.
• Assisted in releasing blocked orders by coordinating approvals from Managers, Senior Managers, and Credit Control Committee (CCC) members.

Requirements;

• Diploma in Business Administration, Finance, Entrepreneurship, Marketing, or equivalent.
• Minimum 3 years of working experience in a related field.
• Experience in sales and sales operations, preferably within the Fast-Moving Consumer Goods (FMCG) industry.
• Proficient in English and Bahasa Malaysia (written and spoken).
• Fast and accurate typing skills with the ability to handle large volumes of data efficiently.
• Proficient in Microsoft Office applications (Word, Excel, Outlook) and familiar with common office equipment (e.g., printers, scanners).
• Ability to maintain well-organized filing systems, manage records, and ensure proper document handling.
• Strong verbal and written communication abilities with excellent customer service orientation.
• Attention to Detail: High level of accuracy in data entry, document proofreading, and error checking.
• Capable of managing multiple tasks effectively and meeting tight deadlines.
• Ability to maintain well-organized filing systems, manage records, and ensure proper document handling.
• Strong verbal and written communication abilities with excellent customer service orientation.
• Attention to Detail: High level of accuracy in data entry, document proofreading, and error checking.
• Capable of managing multiple tasks effectively and meeting tight deadlines.