Night Auditor - Cordis, Auckland

About Langham Hospitality Group

A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.

Positioned in the heart of Auckland's vibrant arts and culture district, Cordis, Auckland by Langham Hospitality Group is an award-winning luxury hotel with a large team of passionate professionals building great memories for our guests every day. With 640 beautifully appointed guest rooms and 18 flexible meeting spaces, the hotel has been part of Auckland’s landscape for decades.  By joining our team, you'll play a vital role in fostering the long-term growth of New Zealand’s Leading Hotel (World Travel Awards 2024) and contribute to delivering unparalleled guest experiences. With great perks and a welcoming work culture, Cordis, Auckland delivers an inspirational environment to grow and develop your skills on your hospitality journey.

• (Please note that you must already have work rights in New Zealand to be considered for this role)
• We are looking for a full time Night Auditor so we can continue to provide a friendly, efficient and accurate service on the front desk any time a guest arrives, departs or has a query.
• Welcome late arrivals; manage check-ins/outs, payments, keys
• Reconcile the day’s takings: post and audit transactions, balance cash/card, resolve variances
• Run end-of-day and night audit reports for Finance and Front Office
• Monitor safety and security; complete floor walks and log incidents
• Handle enquiries and issues calmly; escalate when needed
• Prepare morning handover and set up reports/systems for the next shift
• Maintain accurate records; follow SOPs, privacy and cash-handling standards
• Respond to after-hours incidents and alarms; follow emergency procedures and coordinate with Security
• Previous hotel front office or night-audit experience is essential 
• Detail-driven with strong numeracy and accuracy
• Confident with PMS and basic Excel/reporting
• Clear, professional communicator who stays calm under pressure
• Able to work the overnight shift (around 10:30pm to 7am) on a 7 day rotating roster - including weekends 
• Free duty meals
• Discounted car parking - $5 per day
• Uniform and shower facilities
• Complimentary nights at Cordis & Langham Hotels overseas
• Work anniversary gifts and cash vouchers

What you’ll do About you Benefits

What Now?

If this vacancy has got your heart racing, get in touch by clicking Apply now!

  For more information about the property, please visit: https://www.cordishotels.com/en/auckland/