Guest Service Agent 客務款接員 - Eaton, Hong Kong

About Langham Hospitality Group

A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.

Eaton Workshop is more than a hotel. Here, hospitality is a means for community, creativity, and culture. Eaton HK, Eaton Workshop's hometown hotel in Hong Kong is a welcoming cultural hub for kindred spirits to convene, collaborate, and create. Located in the vibrant neighborhood of Jordan and inspired by Wong Kar Wai’s 1990s Hong Kong films, Eaton Hong Kong is a dynamic and inclusive cultural hub and sanctuary for hotel guests and Hong Kongers interested in art and culture, music, community, food and beverage, and more.

 

Job Responsibilities

• Provide check-in and check-out services for guests in a professional manner
• Provide quality service to all guests by responding to their requests promptly, efficiently and courteously at all time
• Assist in daily responsibilities, such as Up selling, Data Collection, Guest Preference and Trace Report follow-up

Knowledge & Expertise

• Fluent in written and spoken English, Chinese and Mandarin; other foreign language literacy is a plus
• Able to multitask and work as a team

Benefits

• 5-day work week
• Discretionary bonus
• Medical insurance
• Dental insurance
• Life insurance
• Marriage leave, compassionate leave
• Free duty meals
• Staff discount on F&B and banquet
• Complimentary overseas accommodation
• Education allowance

Interested candidates please submit your application via(please quote your expected salary in your resume) or WhatsApp us on +852 9199 9088 for enquiries. As selection would only base on candidate's qualification & experience, no photo is required.

For more information on Eaton HK, please visit www.eatonworkshop.com.

(Personal data collected will be treated in strictest confidence and will only be used for recruitment purpose)

相關職責

• 為客人提供登記服務
• 為客人提供優質服務及禮貌地回應客人的要求
• 協助日常工作，例如銷售，數據收集，客戶偏好及報告的跟進

相關經驗及資歷要求

• 精通英語，中文和普通話，懂得其他外語將作優先考慮
• 具備出色的組織及溝通能力

員工福利

• 五天工作週
• 酌情性花紅
• 醫療保險
• 牙科保險
• 人壽保險
• 婚假及恩恤假
• 免費當值膳食
• 住宿、餐飲及宴會折扣優惠
• 免費住宿 (只適用於香港以外集團旗下的酒店)
• 學費津貼

有意應徵者請透過遞交申請(請在履歷中註明您的期望薪酬)，如有任何查詢可Whatsapp +852 91999088。由於甄選只基於應徵者的資歷和經驗，請無須提供相片。

歡迎瀏覽 Www.Eatonworkshop.Com 或本酒店簡介短片「我的驕傲」。以獲取更多關於逸東酒店的資訊。

(所收集的個人資料將被嚴格保密並僅限於招聘用途)