WIN04036 B&Q Doncaster Customer Service Home Delivery Driver

This role is a fixed working week - Tuesday to Saturday, start times vary between 06:00 and 07:00.

2 Years Multi-Drop experience desired.

How will you contribute?

• Provide a professional driving service and meet and exceed expectations of our customers
• Ensure the customer promptly receives their deliveries in excellent condition every time.
• Engage and build a rapport with customers, ensuring a consistent positive message, dealing with queries in a polite and effective manner by phone and face to face
• Accurate and efficient completion of the delivery of stock to customer’s room of choice in a safe and efficient manner.
• Ensure correct and accurate completion of documentation in line with customer, legislative and company policies and procedures
• Responsible for the Health and Safety of themselves and others, completion of dynamic risk assessments, adhering to safe working practices and the Health & Safety at Work Act, including accident, incident and damage reporting
• Ensuring compliance with Transport driving regulations and working time regulations

What will you bring?

• You must hold an in date valid Class 2 licence
• You must hold an in date valid CPC licence
• You must hold an in-date Digi Card
• You must have no more than 6 points on your current licence 
• Be smartly presented at all times and have excellent customer service skills and be detail focused
• Be able to provide a time critical delivery service in line with targets agreed with customer and Wincanton
• Previous retail and commercial driving experience is desirable
• DBS check will be undertaken 

Due to the nature of the work heavy lifting is required. This includes handling bulky, heavy weight items as part of a two-person team daily – i.e. washing machines, kitchen units, kitchen worktops. It is therefore essential that the successful applicant is capable to carry out this nature of work. 

Our Culture & Benefits 

In addition to generous remuneration, we really value our people and offer a friendly, safety-first working environment, along with other benefits including company pension scheme, generous holidays, cycle to work scheme, employee benefits include, online discount platform, B&Q 20% discount card (once completing satisfactory probationary), onsite parking, onsite Gym, EV Charging available on site, Employee Assistance Programme, subsidised canteen and much more.

Our people are at the core of our business and what makes Wincanton part of GXO great. That’s why we also provide significant opportunities for career development and