Senior Human Resources Generalist (Domain in IT Consultancy Industry)

• Assist the Talent Acquisition team in creating bilingual employment contracts and NDAs (Vietnamese and English).
• Monitor and file pre-employment requirements; update the new joiner master list.
• Update employee profiles in internal systems.
• Coordinate laptop issuance and welcome kit distribution.
• Send onboarding emails and schedule onboarding meetings.
• Register employees for Social, Health, and Unemployment Insurance (SHUI).
• Enroll new joiners in private insurance (health and accident/life) after probation.
• Notify relevant parties to terminate insurance for separated employees.
• Process and issue Exit Clearance and Certificate of Employment (COE).
• Collect all company equipment on the last working day.

Attendance, Timekeeping & Leave Management:

• Manage overtime, recuperation, and leave requests via SHIVA or equivalent systems.
• Oversee sick leave processing, including medical certificate validation and system updates.

Payroll & Benefits Administration:

• Prepare and oversee end-to-end payroll processing, ensuring accuracy and compliance with local tax and statutory regulations.
• Manage external and internal stakeholders (insurance, payroll etc)
• Ensure correct deductions for PIT, SHUI, and trade union contributions.
• Generate electronic payslips and ensure timely salary transfers.
• Submit PIT declarations via the GDT portal and apply updated PIT regulations.
• Support employees with tax-related queries and coordinate with tax consultants for annual tax forms.

Hr Administration:

• Maintain accurate and confidential employee records in compliance with Vietnam’s Labor Code.
• Manage maternity, sick, and annual leave processes.
• Ensure compliance with Vietnam’s 2025 Employment Law.
• Liaise with local authorities for labor compliance and foreign employee reporting (if applicable).
• Prepare COEs and assist with foreign employee documentation.
• Respond to employee inquiries on HR-related matters.
• Prepare the annual HR budget.
• Update HR policies and employee handbook in line with legal changes.

Management Of Office:

• Manage office facilities and moving.
• Manage relationship with Office Building.
• Manage pantry supplies.

Internal Communication & Team Activities:

• Update the intranet with HR activities and announcements.
• Coordinate employee engagement initiatives.
• Organize morale-boosting events and conduct employee satisfaction surveys.
• Lead or support CSR initiatives.

Weekly/Monthly Reporting:

• Send leave management report to payroll provider every 20th of the month.
• HR Weekly report.
• Quarterly summary of Exit Feedback. 

Requirements

• Bachelor’s Degree in Human Resources Management, Business Administration, or a related field.
• Minimum of 4 -7 years of progressive HR experience, with a focus on Employee Relations, Learning & Development, and Organizational Development.
• Certified or strong knowledge of Vietnamese Labor Law.
• Fluent in English and Vietnamese with strong Business English proficiency.
• Experience in a technology or IT-focused company is highly preferred.
• Proven experience coaching and advising managers on performance management, team dynamics, and conflict resolution.
• Hands-on experience with an HRIS (Human Resources Information System); proficiency with SuccessFactors or SAP is a significant advantage.
• Deep expertise in employee relations, including conducting investigations, managing disciplinary processes, and resolving complex workplace issues. Comprehensive knowledge of labour laws and regulations is essential.
• Strong understanding of performance management principles, including the ability to facilitate Performance Improvement Plans (PIPs) and provide constructive feedback. Experience in designing career pathing frameworks and mentorship programs.