Risk Operations Specialist - Support Services Global Support Centre

Do you speak fashion? We're hiring, let’s chat!

About Us

Born in Australia, loved around the world.

At Cotton On, we know good style goes well beyond what's in your wardrobe. We’re here to inspire, spark joy and bolster self-expression and creativity. We want our community to feel seen, heard and celebrated, and as a brand, we want to use our voice to make a positive difference in people's lives.

We’re playfully rebellious and always optimistic. Join our world and let's do good things together.

About The Role

We have an exciting opportunity for an enthusiastic and detail-oriented individual to join our team as a Risk Operations Specialist. You will play a pivotal role in reducing loss and mitigating risks within the organization.

Your responsibilities will encompass system administration, maintaining and developing processes and systems, ensuring accurate user privileges, and conducting regular audits. You will lead our PCI project, coordinating compliance activities and aligning stakeholders to ensure successful project execution.

Based in the Geelong support office, you will have the opportunity to work closely with wider business functions and risk teams to execute programs, activities, and training that align with our security, safety, and shrink focuses. Join us in making a significant impact on the security and risk management landscape of Cotton On.

Skills & Experience

•     In-depth understanding of retail operations and commercial dynamics
•     Proven experience in loss prevention within retail and/or distribution centres
•     Experience in conducting investigations (preferred, not essential)
•     Expertise in physical security controls and systems (preferred, not essential)
•     Strong analytical abilities
•     Proven problem-solving skills and a track record of excellence in execution

Benefits

•     Competitive salary 
•     Flexible working options & people-first leave initiatives
•     Access to our world-class Support Centre, with an in-house restaurant & state-of-the-art wellness centre featuring free gym & holistic health services
•     Subsidised onsite childcare centre 
•     50% off our Brands | Cotton On, Cotton On Body, Cotton On Kids, Rubi Shoes, Typo, Factorie & Supre
•     24/7 Wellness support  – mental health, relationships, family + more
•     Local & Global career growth 
•     Discounts for you & your family – medical, travel, financial + more
•     Performance & Peak incentives to reward + recognise our team
•     Returnity - Paid program for new parents heading back to work
•     Bring your dog to work
•     Recognition, team connection moments & more!

Cotton On’s purpose is to make a positive difference in people’s lives. Born in Australia, Cotton On is a global fashion and lifestyle retailer with eight brands across 22 countries and 1,500 stores. Powered by 20,000 team members, who together with our customers, are making a positive impact through one life-changing Foundation. Taking their Aussie lifestyle to the world and delivering Good along the way, Cotton On brands offer youthful fashion and lifestyle products across women's, men’s, kids, body, accessories and stationery.

We are proud of our diverse global workforce of 20,000 team members from countless nationalities, and we strongly welcome and encourage individuals of all backgrounds to apply with us.

We are focused on bringing more voices, experiences and backgrounds to our workforce as we drive diverse and inclusive outcomes for our team and our customers.

If you have any individual needs in order to fully participate in the recruitment process, please contact us at recruitment@cottonon.com.au so we may support you in completing the job application process.