Medical Admin Support

BruntWork.com

Hybrid

Remote

Full Time

This is a remote position.

Job Highlights

Contract: Independent Contractor
Schedule: 40 hours per week, Monday-Friday 9 AM-5 PM, with optional Saturday 10 AM-2 PM
Client Timezone: UK timezone

Client Overview Join a rapidly growing healthcare technology company that’s revolutionizing how patients access blood testing services across the UK. This innovative business operates as a digital platform connecting patients with top-tier laboratories and clinics, making healthcare more accessible and streamlined. The company is at an exciting growth phase, implementing cutting-edge automation systems with custom-built CRM platforms and API integrations across multiple laboratory partners. With a focus on exceptional patient care and technological advancement, this is an opportunity to be part of a forward-thinking organization that values both innovation and human connection in healthcare delivery.

This is an exceptional opportunity to join a dynamic healthcare technology company as a Virtual Assistant specializing in medical administration. You’ll be at the heart of patient care coordination, managing the entire patient journey from initial inquiry to appointment completion. Working with state-of-the-art automated systems and custom-built CRM platforms, you’ll help streamline healthcare access for patients while supporting a rapidly scaling business. The role offers significant growth potential, including performance-based commission opportunities and the chance to expand your skills in digital marketing and advanced CRM management. You’ll be working with cutting-edge technology including API integrations with multiple laboratories and automated booking systems that are transforming the healthcare industry.

Responsibilities

Provide exceptional patient support through phone calls, WhatsApp messages, and email communications
Generate accurate quotes for various blood testing services and guide patients through their options
Efficiently book patient appointments using advanced custom CRM and automated booking systems
Coordinate with partner clinics to arrange same-day appointments and special accommodation
Manage relationships with multiple clinic groups to ensure optimal patient scheduling and availability
Create professional invoices quickly and accurately for seamless patient billing
Oversee automated processes through integrated APIs with leading laboratory partners
Develop engaging content for Google My Business and Instagram to enhance brand visibility
Manage Go High Level campaigns for advertising and lead generation after comprehensive training
Support business growth initiatives through various administrative and operational tasks

Requirements

Medical background strongly preferred with understanding of blood testing procedures, turnaround times, and patient fasting requirements
Exceptional computer skills with ability to work efficiently across multiple digital platforms
Outstanding English communication skills (additional languages considered a valuable asset)
Experience with Go High Level CRM system highly desirable
Availability to work UK business hours (9 AM-5 PM Monday-Friday) with flexibility for Saturday coverage
Enthusiasm for learning new automated systems and adapting to innovative healthcare technologies
Strong attention to detail and ability to manage multiple patient interactions simultaneously
Growth mindset with interest in potential commission-based earnings tied to business performance

Benefits

Independent Contractor Perks:

Permanent work from home
Immediate hiring
Steady freelance job

Please note that since this is a permanent work-from-home position and an “Independent Contractor” arrangement, the candidates must have their own computer and internet connection. They will handle their own benefits and taxes. The professional fees are on hourly rates and the rate depends on your performance in the application process.

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