Group Senior Manager- HRBP

4. Key Accountabilities

1. Strategic Hr Leadership:

• Partner with the leadership team to establish an HR agenda which underpins and supports the delivery of business goals and drives employee engagement.
• Act as a strategic partner to the executive team, providing insights and guidance on human capital management - workforce planning, organizational design, and talent management initiatives
• Collaborate with Regional teams & COEs to enhance Talent Acquisition, Performance Management, Compensation and Onboarding Processes to ensure cross-utilization of information and projects and optimal functioning of the People team.
• Work with relevant stakeholders to create a compelling strategy for DP World to be recognized as a Brand in the Technology community

1. Talent Management & Organization Development:

• Oversee talent management programs, including leadership development, succession planning, and career pathing. 
• Drive initiatives to support the Group Technology’s HR strategy and functional business plans by developing, implementing and monitoring the workforce planning processes to ensure leadership continuity and a continued supply of high talent team members, with a focus on diversity, equity, and inclusion. 
• Counsel managers and staff on development opportunities, career mobility and advancement, as well as organizational development, training, compensation, and programs to support corporate initiatives.

1. Change Management:

• Lead HR’s role in organizational change initiatives, ensuring effective communication, stakeholder engagement within the organization basis regular focus group sessions, one on one and skip level meetings, and smooth transitions. 
• Support the organization through periods of growth, restructuring, or transformation.
• Ensure all the managers are equipped and able to deliver the annual recurring people management requirements.

1. Performance Management:

• Develop and implement performance management processes that align with the company’s goals and encourage continuous improvement. 
• Ensure that performance evaluations are fair, transparent, and linked to compensation and rewards, in alignment with the company’s rewards practices. 

1. Compliance & Risk Management:

• Ensure compliance with local labor laws, industry regulations, and company policies. Conduct periodic audits and assessments to ensure adherence to HR policies and identify areas for improvement. 
• Ensure accuracy and confidentiality of HR records and reports.
• Ensure the compliance of DP World’s health, safety and environmental legislation.

1. Employee Engagement:

• Manage complex employee issues, providing expert advice and solutions that support both the business and its employees. 
• Foster a positive and collaborative working environment across all levels, ensure deeper engagement and continuous and proactive problem solving.
• Conduct dipstick surveys to understand the pulse of the business unit and construct action plans to address concerns.

1. Compensation & Benefits:

• Collaborate with the COE to design and manage business/technology specific competitive compensation and benefits programs that attract and retain top talent while aligning with industry benchmarks and company objectives.

1. Hr Processes & Technology:

• Lead the continuous improvement of the adoption of HR technology solutions that enhance efficiency and data-driven decision-making. Ensure HR processes are streamlined, effective, and aligned with business needs. 
• Ensure timely redressal of employees’ grievances and compliances with all applicable laws. 
• Carry out routine management of employee issues including disciplinary matters, grievance handling, change management and counselling.

1. Hr Analytics:

• Continuously analyze data to identify drivers of engagement, opportunities for improvement, automation and innovation to improve employee satisfaction and retention. 
• Synthesize findings, prepare reports and presentations alongside the reporting & analytics team to present findings and action plans to all of management.
• Provide insights and recommendations to improve organizational effectiveness and business performance.

1. Others:

• Any other responsibility/ task; not limited to the above-mentioned tasks, that may be assigned from time to time in view of the job requirements. 
• Always act as an ambassador for DP World when working; promoting and demonstrating positive behaviors in harmony with DP World’s Founder’s Principles, values and culture; ensuring the highest level of safety is applied in all activities; understanding and following DP World’s Code of Conduct and Ethics policies

6. Qualifications, Experience And Skills

• Graduate/MBA from Tier 1/2 Institutes
• 7+ years core HRBP experience in product/E-Commerce/Tech organizations with experience in managing executive stakeholders
• Customer obsession, bias for action, ability to think big, display backbone, deliver results 
• Ability to exercise high judgement HR decisions, without much supervision
• Strong communication and influencing skills paired with excellent analytical and conceptual skills.
• Demonstrated ability to facilitate organizational change and to foster linkage between business objectives and human resources activities.
• Demonstration of strong planning skills essential and good project management skills
• Good interpersonal skills and ability to effectively work with/coach senior leadership.
• Strong desire to improve our service, products, and processes, with ability to drive continuous improvement.
• Ability to work across the business to implement and execute change.
• Ability to impact organization results through influence across organizational boundaries.
• Strong networker, influencer and team player.

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