TikTok Shop - Strategy Product Manager Lead (Buyer Risk) - Ecommerce Risk Control & Security
TikTok.com
Office
Singapore, Singapore
Full Time
About the team
Ecommerce's Governance and Experience is a global team responsible for ensuring our marketplace is safe and trustworthy for not only users but also sellers and creators. We value user satisfaction and work on policies, rules, and systems to ensure quality. As the Anti-fraud product manager lead, you will be responsible for building, improving, and monitoring business processes that detect and prevent fraudulent activities in various scenarios including transactions, KYC, after-sales and buyer-seller affiliation.
Responsibilities
1. Design anti-fraud strategies and solutions to combat various risks including reseller, buyer-seller collusion, scams and malicious return/refund behaviors
2. Develop forward-looking risk control strategies through analyzing user behavior, content, user feedback and other data, drive the improvement and upgrade of product safety mechanisms, and be responsible for the effect of risk solution plans
3. Cooperate with tech and analytics, build and improve risk perception, identification, intervention and governance effect measurement systems, and design common risk control products and services that can support different businesses
4.Reduce capital loss and improve metrics related to risk exposure by building systematic framework of risk management to cover the entire life-cycle of business processes
5. Research best practices of risk control techniques and closely monitor regional trends
6. Engage with various business, operation, tech and security/risk stakeholders to solve risk problems at scale
Ecommerce's Governance and Experience is a global team responsible for ensuring our marketplace is safe and trustworthy for not only users but also sellers and creators. We value user satisfaction and work on policies, rules, and systems to ensure quality. As the Anti-fraud product manager lead, you will be responsible for building, improving, and monitoring business processes that detect and prevent fraudulent activities in various scenarios including transactions, KYC, after-sales and buyer-seller affiliation.
Responsibilities
1. Design anti-fraud strategies and solutions to combat various risks including reseller, buyer-seller collusion, scams and malicious return/refund behaviors
2. Develop forward-looking risk control strategies through analyzing user behavior, content, user feedback and other data, drive the improvement and upgrade of product safety mechanisms, and be responsible for the effect of risk solution plans
3. Cooperate with tech and analytics, build and improve risk perception, identification, intervention and governance effect measurement systems, and design common risk control products and services that can support different businesses
4.Reduce capital loss and improve metrics related to risk exposure by building systematic framework of risk management to cover the entire life-cycle of business processes
5. Research best practices of risk control techniques and closely monitor regional trends
6. Engage with various business, operation, tech and security/risk stakeholders to solve risk problems at scale
TikTok Shop - Strategy Product Manager Lead (Buyer Risk) - Ecommerce Risk Control & Security
Office
Singapore, Singapore
Full Time
October 8, 2025