E-commerce Manager

Haypp Group

We address one of the world’s biggest problems – how to end smoking. There are 1,1 billion smokers in the world. Around 8 million people die every year from smoking-related diseases. Our goal is to significantly reduce death rates, save lives and inspire people to choose healthier enjoyment. How? By offering people safer nicotine online.

Haypp Group is one of the Nordics’ leading e-commerce groups with ten store brands, present in seven countries where we serve more than 1 million active consumers. Through brands such as Snusbolaget.se, Northerner.com, Nicokick.com etc., we sell nicotine pouches, Swedish style snus online as well as disposable vapes. With our headquarters located on Östgötagatan in Stockholm we are 250 team members mainly but not exclusively based in Sweden. Also, we are an innovative and fast-moving company that is growing rapidly, driving sustainable business and are changing the world in the process. We are currently on an exciting expansion journey, converting more and more smokers to healthier alternatives across all our markets globally.

The Role

We are looking for an Ecommerce Manager with a strong mandate who can bring the UK market to the next level of expansion. You will play a significant part in boosting our current operations in UK by developing a modern and effective campaign calendar inclusive of end-to-end digital channel strategies and operations in the UK market. You will build strategic partnerships and work with the rest of the HQ team in Stockholm, Sweden facilitating an e-com omnichannel approach. 

This is a hands-on role that requires someone who is equally operational and strategic, able to fluidly navigate the sales and marketing of a strong e-com omnichannel brand, and who has an innate appreciation for consumers, consumer behaviour and the ability to build a brand across a relatively new and highly regulated market. 

Core Responsibilities Include:

Defining and implementing an ecommerce campaign calendar and digital channel strategy for growing the customer base and overall business.

• Full mandate for website performance in the UK
• Planning and executing website activities in close cooperation with HQ’s central teams
• Collaborating with various HQ’s departments (e.g., accounting, legal, marketing, logistics, payments, reporting, customer service, product & technology) in securing an efficient operation and a high customer/consumer service level
• Continuously reporting progress against set targets (ie, traffic, conversion, orders, AOV, etc)
• Continuously analysing website performance data, e.g., customer feedback, marketing ROI, conversion rate, site abandonment, etc
• WHAT WE WANT FROM YOU
• Our ideal candidate will be a strong leader with an entrepreneurial mindset, who is an excellent project manager and above all a doer. 

Successful candidates also meets the following requirements:

• Solid experience of leading omnichannel and pureplay ecommerce websites in the UK.
• Proven knowledge of the UK e-commerce environment and consumer preferences
• Educational background within economy, business management, digital, engineering or similar
• Experience of being responsible for conversion optimisation, customer acquisition, retention and drive revenue
• Experience with P&L responsibility
• Proven responsibility of hands-on operations of online business, incl. demonstrable skills in modern omnichannel demand creation
• Strong business management experience (sales concepts, budgeting, leading, organization, controlling)
• Fluency in English
• E-tailer network a big plus

What We Offer

We are a value driven company with our values We team up, Innovation Drives Us, No Douchebags and Going the Extra Mile at the heartbeat of everything that we do. With us you can always expect to get help from people who want to achieve things together and to be able to speak your mind in every social constellation you are part of. We highly value all ideas no matter where they come from, and we are not afraid to try new things out. We are also welcoming, inclusive and everyone at Haypp Group has a voice. In addition, we seize opportunities by putting in hands-on, hard work and celebrating when we reach our goals. With us, you should always feel safe, appreciated and valued but at the same time challenged and excited.

Send Us Your Application Today!

If this sounds like a place where you would want to contribute and grow, let us know you’re interested by submitting your application! Apply with your CV, a cover letter, through Linkedin or in any other way you feel represents you in the clearest possible way. All ways of connecting work for us!

Haypp Group is committed to equality and diversity, and we welcome applications from all qualified individuals regardless of ethnicity, religion, age, gender, sexual orientation, disability, and marital status. We want to offer you great recruitment experience, and if there is anything we can do to make you more comfortable in the process with us, please let us know.

If you have any questions about the role or what it’s like to work at Haypp Group in general, feel free to reach out to our responsible recruiter Lea Sjösten at lea.sjosten@hayppgroup.com. We look forward to hearing from you!