Manager Software Development

We are seeking a collaborative, people-first Product Engineering Manager to lead and support a team of India-based technology professionals, including developers, QA/QEs, architects, business analysts, and project managers. This leader will focus on effective people management, team cohesion, and alignment with US-based product and technology initiatives. Each engineer reporting to the Product Engineering Manager may be assigned to different product teams, often supporting efforts led by counterparts in the US. 

The Product Engineering Manager will serve as the primary point of contact for India-based staff and will coordinate closely with US technology leaders, project owners, and local functions (HR, facilities, etc.) to ensure smooth operations and a high-quality employee experience. 

Key Responsibilities:

Provide day-to-day people management, coaching, and performance development for a distributed team of engineers and technical contributors based in India. 

Partner with US-based technology and product leaders to understand staffing needs and ensure effective engineer allocation across diverse efforts. 

Serve as a communication bridge between India-based engineers and their US-based team leads as needed, advocating for clarity, collaboration, and alignment. 

Support hiring, onboarding, and retention strategies in collaboration with HR and recruiting partners. 

Foster a culture of technical excellence, ownership, inclusion, and continuous improvement across the India-based team. 

Collaborate with local leaders (e.g., facilities, HR) to ensure a smooth, compliant, and productive working environment for engineers. 

Monitor and support the professional growth and well-being of team members through regular 1:1s, goal setting, and career development planning. 

Ensure engineers follow established engineering best practices, security protocols, and organizational policies. 

Identify opportunities for team process improvements and cross-team collaboration. 

Track and report team health and engagement metrics; escalate risks or concerns proactively. 

Ensure alignment of personal and team working hours to facilitate effective communication and collaboration with US-based teams 

Required Qualifications:

Bachelor's degree in computer science, engineering, or a related field; equivalent work experience considered. 

12+ years of experience in software engineering or quality engineering roles. 

5+ years of experience managing technical teams, preferably in a global and/or matrixed organization. 

Demonstrated success managing remote or distributed teams. 

Strong interpersonal skills and a collaborative approach to working with cross-functional teams. 

Excellent communication skills (written and verbal), with an ability to operate effectively across time zones. 

Experience working with US-based leadership and cross-continental team structures. 

Familiarity with Agile delivery methods and modern SDLC practices. 

Preferred Qualifications:

Prior experience supporting SaaS or enterprise platform delivery. 

Exposure to DevOps practices and/or cloud-native development environments. 

Exposure to a wide variety of software engineering technologies (e.g. java, C#, Angular, python) 

Experience in a technology services or certification/licensure organization is a plus.