Senior Software Engineer

Microsoft’s Commerce + Ecosystems (C+E) organization empowers all Microsoft businesses and third parties to bring their products and services to market across all channels and clouds. Within C+E, the Platform Data and Experiences (PDX) team’s mission is to produce accurate, reliable, and efficient records of charge, empower customers and partners through insights and analytics, and elevate critical commerce functions through code, data, models, insights, and email platforms. 

Join the team behind Microsoft’s Email Orchestrator service—an essential platform powering scalable, reliable, and intelligent email workflows across hundreds of critical Microsoft services.  

Microsoft Email Orchestrator (MEO) is a mission-critical platform that powers billions of email transactions per month across Microsoft’s global ecosystem. It serves as the backbone for customer communications, transactional alerts, and service notifications across Azure, Microsoft 365, Commerce, and other enterprise services. 

We are seeking a passionate and experienced Senior Software Engineer to lead technical efforts, drive architectural decisions, and mentor a high-performing team in building resilient cloud-native services.  

You’ll grow by seeking feedback, sharing ideas, and learning from diverse perspectives, living Microsoft’s values of respect, integrity, and accountability so everyone can thrive. 

Responsibilities

• Lead design and development of distributed systems that orchestrate email delivery, diagnostics, and self-healing capabilities across Microsoft services. 
• Drive architectural decisions to ensure scalability, reliability, and performance of the Email Orchestrator platform. 
• Collaborate cross-functionally with product managers, service owners, and SREs to define and deliver high-impact features. 
• Champion engineering excellence through code reviews, design discussions, and mentoring junior engineers. 
• Own service health and live site operations, including deployment automation and telemetry-driven diagnostics. 
• Contribute to long-term vision and roadmap for the Email Orchestrator service, aligning with broader organizational goals. 
• Foster a culture of innovation, inclusion, and continuous improvement. 

Qualifications

Required Qualifications

• Bachelor’s degree in computer science or related field or equivalent practical experience.  
• 7+ years of professional experience in designing, developing, and operating mission-critical cloud services at scale.  
• Strong understanding of distributed systems, microservices architecture, and cloud platforms (e.g., Azure). 
• Solid grasp of distributed systems fundamentals (scalability, resilience, consistency), data structures/algorithms, and secure coding practices.  
• Experience in cutting-edge deployment automation, observability tooling, and live site engineering practices. 
• Demonstrated ability to ship highquality, welltested code and to operate services in production. 

Preferred Qualifications

• Experience with email infrastructure, messaging systems, or orchestration frameworks. 
• Experience leading a team and mentoring engineers. 
• Familiarity with deployment automation, CI/CD pipelines, and telemetry-driven diagnostics. 
• Demonstrated leadership in driving technical initiatives and mentoring engineers. 

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

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