Vice President, Product Management - Cross Border Payments

Chase is seeking a highly effective and innovative experienced Product Manager to support the end-to-end international payments innovation roadmap.

This role will serve as the strategic and execution lead for cross-border payments strategy and innovation. You should be highly organized, self-motivated, and experienced in product delivery and technical execution, including a history of supporting successful product releases and leading digital transformation at scale. You will bring a deep understanding of the full product lifecycle, and use data-driven approach to drive decision making and improve performance across key metrics.

You should have a heart for designing frictionless, user-centric products, be process and controls oriented, and be capable of managing product features from conception to implementation. You must demonstrate flexibility to adapt to internal and focused market forces, and bringing a global perspective to a fast-evolving digital product ecosystem.

Job responsibilities

• Lead the cross-border payments customer experience leveraging innovative solutions like blockchain technology and digital assets
• Drive the development and implementation of new international remittance features from ideation to completion
• Lead large scale cross-functional workstreams, including teams across Tech, Design, Finance, Legal, Risk, and Operations, in the prioritization and development of product features
• Conduct product reviews, strategy sessions with leadership, performance assessments, and use data based decision-making to influence the roadmap
• Drive execution, deployment, and continuous refinement of customer-facing capabilities across multiple digital and non-digital channels
• Provide input on the product’s business metrics, including OKRs, and ensure alignment with both customer needs and business goals
• Manage internal risk and compliance review processes to support launch and ensure a strong control environment
• Foster a culture of ownership, agility, and be willing to take controlled risks to achieve results

Required qualifications, capabilities, and skills

• Bachelor's degree or equivalent experience required
• 5-8 years product development experience
• Proven track record of managing the end-to-end product development lifecycle (PDLC) for complex, large-scale initiatives across retail and high-net-worth segments
• Strong ability to analyze opportunities, build business cases, recommend solutions, and communicate effectively (both verbal and written) to all levels of management
• Experience working with Agile methodologies and tools
• Experience managing an established book of work with complex delivery items

Preferred qualifications, capabilities, and skills

• Master’s degree in product or analytics-related fields 
• Product experience in the payments or financial industry
• Established understanding of blockchain technology and traditional international payment rails
• Experience leading high-performing product or strategy teams 
• Knowledge of control and compliance framework related to payments

 

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans