Emerging Rails - Payments Product Senior Associate

Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world’s most innovative financial organizations.
As a Senior Product Associate in the Emerging Rails- Payments team,  you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.
  Job responsibilities

• Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
• Support the emerging rails product strategy and vision that delivers value to customers
• Assists in identifying new product opportunities that reflect the needs of our customers and the market through user research and discovery
• Articulates business requirements for technology builds keeping client experience and regulatory compliance at the center
• Contributes to commercialization and go-to-market plans for strategic products and services
• Collaborates with Service, Implementation and Operations in dealing with day-to-day client resolutions
• Ensure strict product governance and compliance with existing and new regulations
• Assists in driving commercialization strategy and Go-to-Market approach
• Considers and plans for upstream and downstream implications of new product features on the overall product experience

Required qualifications, capabilities, and skills

• 3+ years of experience or equivalent expertise in product management or a relevant domain area
• Proficient knowledge of the product development life cycle
• Strong written and verbal communication skills for articulating business requirements and collaborating with cross-functional teams
• Experience in product life cycle activities including discovery and requirements definition
• Developing knowledge of data analytics and data literacy
• Understanding of payment systems, emerging payment rails, and industry trends.
• Ability to conduct user research and market discovery to identify product opportunities
• Ability to support product strategy and vision for emerging payment solutions

Preferred qualifications, capabilities, and skills

• Experience in payments, fintech, or financial services preferred
• Experience with commercialization and go-to-market strategies for financial products. 

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans