Lead Technical Program Manager- Network, Storage, Data Protection

Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment. 

Elevate your career by steering multi-faceted tech programs, integrating innovative solutions for a dynamic impact across global operations.

As a Principal Technical Program Manager in the Infrastructure Platforms Foundational Services team, you will lead complex, multi-functional technology projects and programs that will impact experiences for multiple groups across the firm, including clients, employees, and stakeholders. Your advanced analytical reasoning and adaptability skills will enable you to break down business, technical, and operational objectives into manageable tasks, while navigating through ambiguity and driving change. With demonstrated technical fluency, you will effectively manage resources, budgets, and cross-functional teams to deliver innovative solutions that align with the firm's strategic goals. Your exceptional communication and influencing abilities will foster productive relationships with stakeholders, ensuring alignment and effective risk management. In this pivotal role, you will contribute to the development of new policies and processes, shaping the future of our technology landscape.

Job Responsibilities

• Develop and implement strategic technical program plans, aligning with organizational goals and cross-functional collaboration
• Oversee complex technology project and program execution, managing resources, budgets, and timelines while mitigating risks and addressing roadblocks
• Foster strong relationships with stakeholders, clients, and cross-functional teams, providing direction and defining decision-making procedures for beneficial outcomes
• Guide the selection and implementation of appropriate technologies, platforms and software tools leveraging advanced technical fluency
• Champion continuous improvement by identifying process optimization opportunities, incorporating best practices, and staying abreast of emerging technologies
• Provide senior technical leadership and strategic direction for large-scale programs and projects in Network, Storage, Data Protection, and Restore domains.
• Architect, plan, and execute complex technical initiatives, ensuring alignment with business objectives and technology strategy.
• Collaborate with engineering, operations, and business teams to define program scope, technical requirements, and success criteria.
• Develop and manage comprehensive program plans, track milestones, and drive resolution of technical risks and issues.
• Serve as a trusted advisor to senior stakeholders, translating business needs into technical solutions and advocating for best practices.

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in large organizations
• Advanced decision making and problem solving skills
• Demonstrated proficiency in technical solutions, vendor product knowledge, managing vendor relations, and implementing solutions
• Advanced analytical reasoning skills, applying critical thinking and problem-solving techniques to break down business, technical, and operational objectives
• Proven ability in leading through change, managing dependencies, and controlling change in high-pressure, shifting environments
• Advanced expertise in stakeholder management, establishing productive relationships, and driving beneficial outcomes aligned with firm objectives
• Deep expertise in distributed infrastructure domains: Network, Storage, Data Protection, and Restore.
• Advanced knowledge of project/program management methodologies (Agile, Waterfall, Scrum, Kanban) and tools (e.g., Clarity, Beeline, Microsoft Project).
• Experience influencing and partnering with senior executives and cross-functional teams.
• Excellent communication, stakeholder management, and technical problem-solving skills.

Preferred Qualifications, capabilities, and skills

• Experience in financial services or large enterprise environments.
• Domain expertise in distributed infrastructure, cloud platforms, and automation.
• Experience presenting technical metrics and program updates to senior leadership.
• Ability to simplify complex technical topics for diverse audiences.
• Strong negotiation, influencing, and leadership skills.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans