Senior Product Delivery Associate – Workflow Services

Be at the heart of transforming visions into market-ready products, while you navigate through and solve complex challenges. In this dynamic environment, you ensure smooth product delivery and support change initiatives, marking a significant step in your career growth and innovation journey.
 As a Senior Product Delivery Associate in Workflow Services , you are trusted with enabling the delivery of products in a stable and scalable way. Work with cross-function teams, build key relationships, and enable the product to continuously deliver value.
 Job responsibilities

• Collaborates with the Product Delivery Manager to execute on key delivery tasks and identify ways to boost efficiencies
• Supports the completion of change management activities across functional partners and monitors adherence to the firm’s risk, controls, compliance, and regulatory requirements
• Raises blockers and other impediments to the Product Delivery Manager to manage dependencies and ensure adequate resources
• Support partnerships and help enable a clear path to production for new partner apps, contributing to consistency in design, code reuse, and speed to production through AI-driven automation and insights
• Assist with business partner consultations to support innovation, manage dependencies, and streamline processes using AI/LLM tools
• Simplify support models and intake processes to increase speed to market for production incidents, enhancements, and new workflow solutions
• Contribute to the implementation of standards and best practices for application consistency, performance, and workflow optimization
• Build working relationships with project sponsors, business stakeholders, technology, Subject Matter Experts (SMEs), Design Team and other functional partners to provide/complete required project documentation (process flows, roadmaps, gap analysis, procedures, test scripts, etc.)
• Assist in partner operational readiness assessments, testing execution, communications, onboarding, production deployment, and post-implementation support
• Help drive strategic designs for configurable components, maintain the product catalog, and support partner contributions to the framework

Required qualifications, capabilities, and skills

• 3+ years of experience or equivalent expertise in product management or a relevant domain area
• Demonstrated performance in either product management or relevant domain area
• Experience executing operational management and change readiness activities
• Experience in product deployment processes 

Preferred qualifications, capabilities, and skills

• Developed knowledge of the product development life cycle
• Familiarity with AI/LLM technologies and their application in business processes with a willingness to learn and adapt to new tools and methodologies

  JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans