Data and AI Manager, Global Services Delivery

Minimum Qualifications:

• Bachelor's degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience.
• 7 years of experience in solution engineering or architecture and 5 years of experience in stakeholder management, professional services, or technical consulting.
• 5 years of experience in delivering and developing customer-facing services with Data and AI programs.
• 2 years of experience managing a technical team in a cloud computing environment or customer-facing role.

Preferred Qualifications:

• Master's degree in Engineering, Computer Science, or related technical fields.
• Experience working with recommendation engines, data pipelines, or distributed machine learning.
• Experience in consulting or technical consulting in a customer-facing role, with results working with a variety of different types of customers, engineers, and businesses.
• Experience in software development, professional services, solution engineering, technical consulting with knowledge in architecting and rolling out new technology and solution initiatives.
• Knowledge of other AI frameworks, products, or solutions such as TensorFlow.
• Ability to lead and organize the design and implementation of AI-based custom developed cloud solutions.

About The Job

The Strategic Partnerships, Delivery, and Innovation team in Google Cloud have two priorities - Engineering Incubation and Customer Incubation. The team is involved in engineering experimentation and customer innovation using the latest AI products to help customers solve problems with Generative AI. In this role, you will work with product and engineering teams.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

• Provide data-driven management and work in a changing environment.
• Collaborate cross-functionally with Google Cloud AI teams (e.g., product, engineering, sales, professional services, learning, etc.).
• Discuss functional, technical, and basic commercial topics with customer stakeholders (e.g., developers, line managers) and empathize, shape, and influence them.
• Work with customer stakeholders as a trusted advisor and provide guidance on critical solution decisions.
• Collaborate on setting the strategic direction of the GSD practices in EMEA, work with Account Teams, and Sales to ensure strategic alignment with customer needs and coordinated execution.