Billing Specialist (Jackson County)

Description

• Location: Jackson or Josephine County / On-site
• Employment Type: Full-time, Hourly
• Reports To: Billing & Payroll Supervisor

About Premier Community Supports

Premier Community Supports delivers high-quality, person-centered care across in-home and community-based services—including day programs, positive behavior supports, and 24-hour residential assistance. Founded on integrity, quality, and a genuine passion for our work, our experienced team reliably delivers safe, engaging, and customized care.

We partner closely with families, guardians, case managers, and other caregivers to deeply understand individual needs and goals. Through collaborative planning and a fun, supportive environment, we empower individuals to thrive—at home and in the community.

What You’Ll Do

As a Billing Specialist, you’ll be an essential partner to our Lead Billing Specialist. You’ll play a key role in reviewing time records, validating service authorizations, and ensuring we can accurately bill for employee hours. Your work will help maintain financial integrity and support our mission to deliver high-quality care to our communities. Your responsibilities will include:

• Work with lead billing specialist to complete semi-monthly and as needed billings for services provided.
• Support lead billing specialist in reconciliation of billable hours worked to hours paid.
• Support Premier service managers with billing needs, Direct Support Professional (DSP) accountability, and make recommendations about appropriate responses to Premier staff as needed.
• Collaborate with county office, time & attendance, and billing and payroll team members to address timecard errors, manage overtime, answer DSP questions related to clocking & payroll systems as needed.
• Resolve unbillable hours by identifying and remediating exceptions, eligibility errors, and/or corrections with DSPs and supported Individuals’ families/guardians.
• Confer with Case Management Entities, Community Developmental Disabilities Programs and other community partners to ensure that Premier is paid for services rendered.
• Conduct ongoing review of employee time and attendance records to ensure accuracy and collectability of clocked hours.
• Liaise with DSPs and county management teams to address inaccuracies in time-clocking activities.
• Proactively compare time and attendance trends to related authorizations to prevent over-clocking of hours.
• Identify inefficiencies between time clocked and authorized hours to maximize support opportunities for Individuals.
• Identify opportunities to increase regular hours worked by existing DSPs and reduce reliance on overtime hours to provide Individual supports.
• Review punch anomalies to identify and address errors in classification.

Requirements

What We're Looking For

Required:

• High school diploma, GED, or equivalent
• Billing, payroll, or related experience (1 year preferred)
• Strong skills in Microsoft Excel, Outlook, and general Office suite
• Detail-oriented mindset with strong numerical and analytical ability
• Excellent communication (written & verbal) with tact and diplomacy
• Comfortable working with confidential data
• Independent, resourceful, and able to prioritize tasks
• Valid driver’s license, car insurance, and reliable transportation

Ideal / Preferred:

• Experience in human services, healthcare, or multi-site billing
• Understanding of authorization systems, case management, and service billing
• Experience identifying process improvements or automation opportunities
• Familiarity with time & attendance systems or HRIS

What We Offer

• Competitive hourly wage (based on experience)
• Benefits package (health, dental, vision, retirement)
• Professional development and internal growth opportunities
• Inclusive and mission-driven work culture
• Flexible work arrangements (where operationally feasible)