Principal Product Manager

Description

About Surepoint

SurePoint® Technologies delivers award-winning software that helps mid-sized law firms boost efficiency and maximize financial performance. Our cloud-based solutions connect client management, practice management, and financial systems to improve efficiency and collaboration. 

With over 40 years in legal tech and a team of CPAs, former lawyers, and top engineers, we understand what law firms need to thrive. We’re passionate about building tools that reduce administrative work – so our customers can focus on what matters most: serving their clients. 

About the Role  
We are seeking a highly analytical and forward-thinking Principal Product Manager to help define, develop, and drive the long-term product vision and strategy for our Legal Suite Solutions. This role sits at the intersection of market intelligence, business strategy, and product execution, requiring a unique blend of industry insight, customer empathy, and operational rigor. The ideal candidate is comfortable with ambiguity, deeply collaborative, and experienced in translating complex market dynamics into clear product priorities. Your primary focus will be identifying and solving the complex data challenges within the law firm—such as recruiting, marketing, business intelligence, practice or accounting.

What You’Ll Do

• Lead the entire product lifecycle for Insights: from strategy, market research, and customer interviews through business case, go-to-market readiness, and post-launch success.
• Shape Product Vision: Collaborate with executives and cross-functional teams to define and refine product vision, strategy, and roadmaps aligned with company goals.
• Market Intelligence: Lead ongoing research on industry trends, competitive positioning, and customer needs to identify emerging opportunities and risks.
• Strategic Planning: Partner with Finance, Marketing, and Go-to-Market teams to create multi-quarter product strategies and investment plans.
• Customer & Stakeholder Engagement: Facilitate discovery sessions, customer interviews, and strategic workshops to synthesize insights and validate direction.
• Prioritize for Impact: Define outcome-based roadmaps with clear prioritization criteria rooted in ROI, strategic alignment, and market demand.
• Influence Without Authority: Communicate strategy clearly to technical and non-technical audiences and align cross-functional teams around product direction.
• Measure Success: Establish success metrics, monitor performance, and iterate on strategy based on product KPIs, adoption, and business results.

About You

• 8–10 years in Product Management, demonstrated ability to build or modernize complex B2B software products.
• Strong background in SaaS, accounting, finance, legal technology (or adjacent verticals).
• Expert in customer-centric development—understands how to listen, analyze, and translate real-world needs into business and technical requirements. 
• Highly analytical, data-driven, and relentless about user experience.
• Known for concise communication and strong cross-disciplinary influence.

Bonus:

• Experience in launching new products from the ground up; familiarity with the legal or professional services industry.
• Pragmatic Marketing Certification

Why SurePoint?  
Be a foundational leader on a high-visibility, high-impact initiative at a proven SaaS innovator. You’ll do meaningful work with top legal and finance professionals and shape technology used by law firms nationwide.

At SurePoint, we know our people are our greatest strength. That’s why we offer a comprehensive total rewards package – and we’re always evolving our benefits to support employee needs at every stage of life and career.  

Benefits Include

• Health Insurance (medical, dental, vision) 
• Flexible Spending Accounts 
• Life, Short-term and Long-term Disability Insurance (employer paid) 
• Health Savings Accounts 
• Wellbeing Benefits 
• 401K (immediately vested, employer match) 
• Paid Time Off (Flexible PTO, holidays) 
• Employee Assistance Program 
• Summer Flex Fridays 

To learn more about SurePoint and our products, visit our corporate web site at www.surepoint.com and follow us on LinkedIn, Facebook and Twitter.  

SurePoint is proud to be an Equal Opportunity Employer. All applicants will be considered without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, physical or mental disability, veteran status, medical condition, or any other classification protected by law.